American airlines customer service phone number 24 hours

Q: What is phone number for American Airlines?

Were dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

Benefits

Use it everywhere we are

Airport kiosks & ticket counters
Admirals Clubs®, Flagship® Lounges & the Arrivals Lounge
On aa.com for American-operated flights and products

Already a cardholder?

Manage your account Opens another site in a new window that may not meet accessibility guidelines

By phone

Our automated service is available 24/7 or call during business hours to talk to an agent.

U.S., Canada and Puerto Rico

800-733-2654 Monday - Friday
8 a.m. - 7 p.m. (CT)

Other locations

423-477-6512 (charges may apply)

By mail

Payments

American Airlines Credit Plan
P.O. Box 183015
Columbus, OH 43128-3015

Customer service / billing questions

American Airlines Credit Card
P.O. Box 6403
Sioux Falls, SD 57117-6403

Password reset

Need a new password? Reset your password online, fast.

Reset your password

Help with aa.com

If you need technical support or help using aa.com, give us a call.

U.S. and Canada

Country	Phone	Hours (CT)
U.S. and Canada	800-222-2377	English: 24 hours Spanish: 24 hours

If you are outside the U.S. or Canada, call reservations.

Contact Reservations

Account service

Within the U.S. and Canada

800-882-8880 or your AAdvantage® status reservation number

Daily
7 a.m. – 10 p.m. (CT)

Outside the U.S. and Canada

Reservations and ticket changes

Award travel

Within the U.S. and Canada

800-882-8880 or your AAdvantage® status reservation number

Outside the U.S. and Canada

Reservations and ticket changes
Ticket sales centers

Read our frequently asked questions

Customer service

Baggage
Delayed and damaged bags
Lost and found
Refunds and receipts

Customer service FAQs

Travel information

Check-in and arrival
BeNotified and other notifications
Security and collecting information
Flight status

Travel information FAQs

Special assistance

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

Coordinate special assistance
Children and infants
Pets and service animals

Amenities during your flight

With new and refreshed planes, more inflight Wi-Fi and a variety of entertainment selections, great snacks and meals, we have everything you need to enjoy your flight. See what we have to offer.

Travel experience

Cruises, cars and hotels

Read cruise FAQs Opens another site in a new window that may not meet accessibility guidelines

Help with cars and hotels

Can I purchase air and land packages? This content can be expanded

Yes, there are several options available:

Purchase a vacation package at AAVacations.com including air, hotel, rental car and more.
Make individual bookings for air, car and hotels.

Learn more about American Airlines Vacations Opens another site in a new window that may not meet accessibility guidelines
Book your flights
Book a rental car Opens another site in a new window that may not meet accessibility guidelines
Book a hotel Opens another site in a new window that may not meet accessibility guidelines

Can I use miles to buy my car or hotel booking? This content can be expanded

How do I cancel my car rental reservation? This content can be expanded

You can cancel your reservation online. Cancellation penalties will not apply to car rentals.

Visit aa.com/cars

From the Cars home page, select the My Cars tab at the top of the page. Enter your first name, last name, booking number and click “Go” to the view reservation page. You can then cancel the reservation by clicking on the “Cancel this rental” button at the bottom of the page.

Can I change my car reservation? This content can be expanded

If you need to change your reservation, cancel and book a new car. Cancellation penalties will not apply to car rentals. Tip: Book a new car before cancelling your old reservation in case availability has changed.

If I have a problem with my car reservation, whom do I contact? This content can be expanded

Can I change my hotel reservation? This content can be expanded

If I have a problem with my hotel reservation, whom do I contact? This content can be expanded

How do I find cruise information? This content can be expanded

Select "Cruise" under Plan Travel on the top navigation bar.

Can I purchase an air and sea package? This content can be expanded

No. We do not offer air and sea packages, and your airfare must be purchased separately from your cruise. Choose flights that allow enough time to:

Travel from the airport to the cruise port to board the ship at least 2-3 hours before departure
Depart the ship and check in at the airport no earlier than 6.5 hours after your cruise arrives back in port