An unexpected increase in product demand can lead to:

Download Quizzes 1 & 3 | BIT 3464 - Enterprise Planning & Control and more Introduction to Business Management Quizzes in PDF only on Docsity! TERM 1 Which of the following is a functional area of operation? DEFINITION 1 Supply Chain Management TERM 2 Which business function is performed by Accounting and Finance? DEFINITION 2 Cost allocation and control TERM 3 What are the computers, people, procedures, and software that store, organize, and deliver information in an organization? DEFINITION 3 Information Systems TERM 4 A business process cuts across which functional areas of operation? DEFINITION 4 marketing and salessupply chain managementaccounting and financehuman resources TERM 5 Information systems that can be designed so that functional areas of operation share data are called: DEFINITION 5 integrated information systems TERM 6 Estimates of future product demand, which are the amount of a product that customers will want to buy, are called: DEFINITION 6 sales forecasts TERM 7 Which of the following is an input to the Marketing and Sales functional area? DEFINITION 7 Per-unit cost TERM 8 When purchasing a computer, the functional area responsible for handling the financial help for purchasing that computer is: DEFINITION 8 Accounting and sales TERM 9 Successful business managers view their business operations from the perspective of a(n): DEFINITION 9 satisfied customer TERM 10 When manufacturing runs out of raw material, it is known as a(n): DEFINITION 10 stockout TERM 21 In ______, third-party software companies are encouraged to develop add-on software products that can be integrated with existing software. DEFINITION 21 open architecture TERM 22 ____ is SAPs biggest competitor. DEFINITION 22 Oracle TERM 23 Which ERP package was a popular software choice for managing human resources and financial activities at universities? DEFINITION 23 PeopleSoft TERM 24 Which SAP ERP module records sales orders? DEFINITION 24 SD (sales and distribution) TERM 25 Which of the following modules in SAP ERP maintains production information? DEFINITION 25 PP (production planning) TERM 26 Which of the following module in SAP is a set of tools that can automate the activities in SAP ERP? DEFINITION 26 workflow TERM 27 When top management is queried on the reasons for implementing ERP systems, the overriding answer is ____. DEFINITION 27 control TERM 28 Which SAP ERP module records transactions in the general ledger? DEFINITION 28 FI (financial accounting) TERM 29 After a company chooses the modules they want to implement, they must decide on ____ options, which allow the customer to customize the modules to fit their business to some extent. DEFINITION 29 configuration TERM 30 The major opportunity at this time for RFID technology is to reduce out-of-stock situations ____. DEFINITION 30 between the backroom stock area and the store shelves TERM 31 Technologies such as radio frequency identification (RFID) are fueling growth in the amount of data available for businesses to process. This data can provide real business value, but the challenge is ____. DEFINITION 31 How to manage and evaluate the data to gain business knowledge TERM 32 Radio frequency identification technology, is a tool that is used for tracking items through a supply chain. T or F? DEFINITION 32 True TERM 33 A radio frequency identification device is a small package (or tag) made up of a microprocessor and an antenna. T or F? DEFINITION 33 True TERM 34 Radio frequency identification device tags can degrade in bad weather, and an employee must point an RFID reader directly at a tag to read it. T or F? DEFINITION 34 False TERM 35 Business analytics is the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing. T or F? DEFINITION 35 false TERM 46 A make-to-stock production system is one where: DEFINITION 46 items are made for inventory in anticipation of sales orders TERM 47 An unexpected increase in product demand can lead to: DEFINITION 47 A depletion of finished goods inventoriesa depletion of raw materials inventoriesincreased overtime and transportation TERM 48 After MRP is run in the SAP ERP: DEFINITION 48 The stock/requirements list and MRP list are both updated and show the same information TERM 49 In detailed production scheduling, longer production runs of a particular product: DEFINITION 49 increase the available capacity by reducing the frequency of setups and increases finished goods inventory levels. TERM 50 The order of the steps in the SAP ERP production planning process is: DEFINITION 50 Sales Forecasting, Sales and Operations Planning, Demand Management, MRP TERM 51 Beyond the simple tools of flowcharting, a helpful tool called _________________ allows one to describe a business process in greater or less detail depending on the task at hand. DEFINITION 51 hierarchical modeling TERM 52 A deployment flowchart is also known as a ______________________. DEFINITION 52 swimlane flowchart TERM 53 In value analysis, which of the following activities is defined as value for which the customer is willing to pay? DEFINITION 53 real value TERM 54 Which software program automates the execution of business processes? DEFINITION 54 workflow TERM 55 In SAP ERP the electronic evidence of a transaction is called a ______________. DEFINITION 55 document TERM 56 A customer calls up to find out how much 5000 units of a product would cost. This is an example of ______________ in the sales and distribution process. DEFINITION 56 pre sales activities TERM 57 A customer is granted a 20% price discount in a large order. This is an example of an activity in: ______________ in the sales and distribution process. DEFINITION 57 sales order processing TERM 58 A customer's order is checked to see if it can be produced and delivered by the requested date. This is an example of: ______________ in the sales and distribution process. DEFINITION 58 inventory sourcing TERM 59 A customer's documents are released to the warehouse so that the goods can be gathered, packed and boxed. This is an example of: ______________ in the sales and distribution process. DEFINITION 59 delivery and billing TERM 60 A customer's remittance causes Cash to be debited and Accounts Receivable to be credited. This is an example of: ______________ in the sales and distribution process. DEFINITION 60 payment TERM 71 What is the production plan for all finished goods? DEFINITION 71 MPS (master production schedule) TERM 72 What process answers the question What do we need to order to produce the product, and when do we need to order these raw materials? DEFINITION 72 MRP (materials requirements planning) TERM 73 What metric tracks the number of times a supplier meets the agreed upon delivery date? DEFINITION 73 on-time performance TERM 74 What stage of the production planning process splits Fitter Snackers monthly production planning values into finer time periods? DEFINITION 74 Demand Management TERM 75 Periodically, companies summarize the balances in the books of account. This process is called: ____. DEFINITION 75 closing the books TERM 76 A specialized database used for data analysis purposes is called a: ____. DEFINITION 76 data warehouse TERM 77 In value analysis, which of the following activities should be eliminated? DEFINITION 77 no value TERM 78 When doing process mapping, one of the most important tasks is to define the ____. These define which activities are to be included in the process. DEFINITION 78 process boundaries TERM 79 ____ software allows a plant manager to plan production and raw materials requirements by working backward from the sales forecast. DEFINITION 79 MRP TERM 80 On the shop floor, a production run has just been finished and the finished goods are transferred to the warehouse for storage. What would a likely way be to tell the ERP system about this event? DEFINITION 80 The bar codes on the goods are scanned as they enter the warehouse. The datagenerated is passed to the ERP database electronically. TERM 81 What is the advantage to credit management in SAP ERP? DEFINITION 81 The data is in real-time TERM 82 The tasks associated with managing a company's workforce is now known as ____. DEFINITION 82 Human capital management TERM 83 What is the source of Fitter Snackers problems with Human Resources? DEFINITION 83 inaccurate informationinconsistent informationout-of-date information TERM 84 The SAP ERP system evaluates the input data to payroll and notes any discrepancies in a(n) ____. DEFINITION 84 error log TERM 85 A graphical representation of a business process is known best as a ____. DEFINITION 85 flowchart