Arkansas blue cross blue shield customer service number

Arkansas Blue Cross and Blue Shield is a not-for-profit, mutual insurance company licensed by the Blue Cross and Blue Shield Association. As such, the company uses approximately 85 percent of collected premiums to supply customer benefits. It is Arkansas’ largest health insurance provider, with offices conveniently located in Fayetteville, Fort Smith, Hot Springs, Little Rock, Jonesboro, Pine Bluff, and Texarkana, and retail locations in Hot Springs, Lowell, and Pine Bluff.

Arkansas Blue Cross and Blue Shield offers individual, family, group health, and dental plans. The company also offers short term and travel health insurance. Seniors can choose from several Medicare Advantage, Medicare Supplement, and prescription drug options. Ancillary products include accident, accidental death, cancer, critical illness, GAP, and term life insurance. Offered through Pinnacle Insurance Associates Inc., these specialty products can be purchased to add additional protection to any comprehensive health plan.

Arkansas Blue Cross and Blue Shield has an “A” rating from A.M. Best Company based in part on network size, market share, and brand recognition. The company employs over 2,700 employees and has been in business since 1948. The Blue & You Foundation, the company’s charitable organization, donates roughly $2 million in grants each year to programs dedicated to improving the health of Arkansas residents.

In 1946, the Arkansas Medical Society and Arkansas Hospital Association joined in the pursuit of creating a statewide medical insurance program. Beginning with the John Marshall Co. and later creating the Arkansas Medical and Hospital Service Inc., the two entities worked with other investors to create a non-profit venture that later became known as Arkansas Blue Cross and Blue Shield.

Like many insurance companies, Arkansas Blue Cross and Blue Shield offers PPO plans.

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Updated Jul 12, 2022

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Found 28 of over 253 reviews

97% Recommend to a Friend

Found 28 of over 253 reviews

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Arkansas blue cross blue shield customer service number

Ratings by Demographics

This rating reflects the overall rating of Arkansas Blue Cross and Blue Shield and is not affected by filters.

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  1. Great company

    Jul 12, 2022 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Can be flexible at times.

    Cons

    Can be busy at times.

  2. Current Employee, more than 1 year

    Pros

    Wonderful coworkers, fantastic supervisors, fantastic team leads. Perfect work/home life balance, great bonuses. 8 paid holidays a year plus a paid “holiday” for your birthday every year, accrue PTO every pay period. By far the best employer I have ever worked for. I truly feel valued in my job by my supervisor. Supervisor and team leads really go above and beyond to help you and make sure you understand things if you have any questions during calls.

    Cons

    I do not have any downsides that I can think of. Customer service can be hard at times and it is hard to learn to not take things personally when a customer is upset. We do have a lot of very sweet callers though.

    Continue reading

  3. Join the Arkansas Blue Cross and Blue Shield team

  4. Former Employee, more than 5 years

    Good Company Overall

    Jul 1, 2022 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Good company overall. Comparative pay.

    Cons

    Difficult to promote to different areas of the company.

  5. Former Employee, more than 1 year

    DONT DO IT

    Apr 1, 2022 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    THERE ARE NO PROS TO WORKING HERE

    Cons

    They dont care about their employees... lots of favoritism... will throw you out to the wolves while violating their own policies

  6. Former Employee, more than 3 years

    Great company

    Jan 17, 2022 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Excellent benefits. Good pay. Off on weekends.

    Cons

    Hard to move up because the employees tend to stay there for 20, 30,40+ years.

  7. Pros

    Equal opportunity employer with a friendly and welcoming atmosphere. The pay is great for Arkansas and they have Great bonuses. You are also easily able to advance within this company as well.

    Cons

    There are always system issues that make it hard to provide the concierge customer service they want us to give. Not enough phone coverage

    Continue reading

  8. Current Employee, less than 1 year

    Good Place to grow

    Dec 26, 2021 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    If you can do your job well and learn at the same time you would thrive

    Cons

    Competition for open positions is fierce

  9. Former Employee, more than 5 years

    Pros/Cons

    Dec 13, 2021 - Customer Service Representative (CSR) in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Decent pay Quarterly and yearly raises Benefits okay

    Cons

    Metrics can be annoying Management can be unsupportive Open Enrollment time can be very stressful Selective promotions

    Continue reading

  10. Pros

    Benefits , PTO , management, pay, Work from home option

    Cons

    Nothing everything was great there . No complaints

  11. Current Employee, more than 1 year

    Decent pay

    Jun 29, 2021 - Customer Service Representative in Little Rock, AR

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Decent pay PTO Holidays Set schedule

    Cons

    Hours are limited to take off Management is complicated Training is easy but hard to understand online

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Arkansas blue cross blue shield customer service number

Arkansas Blue Cross and Blue Shield

Arkansas Blue Cross and Blue Shield Careers

Arkansas blue cross blue shield customer service number

Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here,...More

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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

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Company Updates

Arkansas blue cross blue shield customer service number

Arkansas Blue Cross and Blue Shield

146 days ago

Company News

The Blue & You Foundation for a Healthier Arkansas is currently accepting grant applications from public schools, governmental agencies and nonprofit groups across the Natural State. Grants of up to $150,000 are available to support programs focusing on: behavioral health resources the social determinants of health maternal and pediatric health needs health equity whole person health medical condition innovation Applications should be submitted here by July 15. A video containing application instructions and frequently asked questions can also be found on the site. The Blue & You Foundation is a charitable foundation established and funded by Arkansas Blue Cross and Blue Shield to promote better health in the Natural State. Since 2001, the Blue & You Foundation has awarded more than $49 million to nonprofits and governmental agencies in all 75 counties.

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Arkansas blue cross blue shield customer service number

Blue & You Foundation for a healthier Arkansas

blueandyoufoundationarkansas.org

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Expert Career Advice

Arkansas Blue Cross and Blue Shield Job Seekers Also Viewed

How do I contact Blue Cross Blue Shield of Arkansas?

Email us. Call us at 800-392-2583. Visit an ArkansasBlue welcome center near you.

Does Arkansas have Blue Cross Blue Shield?

Home - Arkansas Blue Cross and Blue Shield.

Does Arkansas Blue Cross Blue Shield cover out of state?

When you are a Arkansas Blue Cross and Blue Shield member, your benefits travel with you wherever you go, both in the United States and around the world. When members travel or live out-of-state, they can take advantage of the Blue Plan provider relationships in other states because they are a Blue Plan member.

How do I cancel my Blue Cross Blue Shield insurance in Arkansas?

Please return the completed form to us in one of the following ways: • Fax it to 501-378-2585 • Email it to [email protected] • Mail it to Arkansas Blue Cross and Blue Shield, Attn: Customer Accounts, P. O. Box 2181, Little Rock, AR 72203-2181.