Bank of america customer care phone number

As the only international bank present in all 10 ASEAN markets, we have developed a unique understanding of the region and the needs across the markets.

Australia

Standard Chartered Bank Australia Branch

Level 5, 345 George Street, Sydney NSW 2000, PO Box 7042, Sydney NSW 2001, Australia.

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Bangladesh

Standard Chartered Bank

67 Gulshan Avenue, Gulshan, Dhaka 1212, Bangladesh.

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Brunei Darussalam

Standard Chartered Bank

51-55, Jalan Sultan, Omar Ali Saifuddien, Jalan Sultan Complex, Bandar Seri Begawan, Brunei Darussalam, BS8811. 

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Cambodia

Standard Chartered Bank

Phnom Penh Representative Office, Unit G-02, Himawari Hotel, No. 313, Preah Sisowath Quay, Phnom Penh, Cambodia.

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Chinese Mainland

Standard Chartered Tower

201 Century Avenue, Pudong , Shanghai 200120, China.

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Hong Kong

Standard Chartered Bank Building

32nd Floor, 4-4A Des Voeux Road Central, Hong Kong.

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India

Standard Chartered Bank

Crescenzo, C-38/39 ‘G’ Block, Bandra Kurla Complex, Bandra East, Mumbai, 400 051, India. 

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Indonesia

Standard Chartered Bank

Menara Standard Chartered, Jl. Prof. DR. Satrio No.164, Jakarta 12930, Indonesia.

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Japan

Standard Chartered Bank Japan Head Office

Sanno Park Tower 21st floor, 2-11-1 Nagata-cho, Chiyoda-ku, Tokyo, 100-6155 Japan.

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Laos

Standard Chartered Bank

Representative Office, House No. 099/05 Ban Naxay, Nongbone Street, Hom # 2 (Postal Address: P.O. Box 6895), Vientiane Capital, Lao P.D.R.

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Macau

Principal office

Unit 807, 8/F Office Tower, Macau Landmark, Avenida de Amizade, Z.A.P.E. 

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Malaysia

Standard Chartered Bank Malaysia Berhad

Level 26, Equatorial Plaza Jalan Sultan Ismail 50250 Kuala Lumpur, Malaysia

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Myanmar

Standard Chartered Bank

Myanmar Representative Office, Suite #13-05 (A), Junction City Office Tower, Bo Gyoke Aung San Road, Pabedan Township, Yangon, Myanmar

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Nepal

Standard Chartered Bank Nepal Limited

Naya Baneshwore, Madan Bhandari Marg, Ward No.34, Kathmandu Metropolitan City, Bagmati Zone, Kathmandu, Nepal. 

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Philippines

Standard Chartered Bank Philippines Branch

SkyPlaza Bldg., 6788 Ayala Avenue, Makati City, 1226 Philippines.

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Singapore

Standard Chartered Bank Singapore Branch & Standard Chartered Bank (Singapore) Limited

Marina Bay Financial Centre (Tower 1), 8 Marina Boulevard, Level 27, Singapore, 018981

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South Korea

Standard Chartered Bank Korea

47 Jongno, Jongno-gu, Seoul, 03160, Republic of Korea.

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Sri Lanka

Taiwan

Standard Chartered Bank (Taiwan) Limited

No. 168, Dunhua N. Rd., Songshan Dist., Taipei City , Taiwan, R.O.C.

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Thailand

Standard Chartered Bank (Thai) PCL

100 North Sathorn Road, Silom, Bangrak, Bangkok, Thailand, 10500.

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Vietnam

Standard Chartered Bank (Vietnam) Ltd

Room 1810-1815, Level 18, Keangnam Hanoi Landmark Tower, Pham Hung Road, Me Tri Ward, Nam Tu Liem District, Hanoi, 10000, Vietnam.

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What is the Bank of America credit card customer service phone number?

This question is about Bank of America Credit Cards

WalletHub, Financial Company

@WalletHub 05/27/22 This answer was first published on 08/16/18 and it was last updated on 05/27/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

The Bank of America credit card customer service phone number is (800) 732-9194. To speak with a live Bank of America credit card customer service representative, enter the last four digits of your SSN or account number, then press 0 to skip the intro menu, and say “Service” when asked to describe your reason for calling. Say “Service” again if asked twice, then press “4,” and you’ll get to a live person. 

The standard menu options when calling Bank of America credit card customer service are:

  • 1 for fee-related questions
  • 2 for disputing charges
  • 3 for reporting suspicious account activity
  • 4 for all other inquiries

If you don’t press anything after entering your account info, the automated system will list the most recent payment received, balance activity, available credit for purchases and cash advances, and rewards balance. fers for new credit cards or balance transfers will be listed as well. Press 0 at any time to skip this info.

Live customer service is available 24/7 for lost or stolen credit cards. Automated customer service is available 24/7 for existing Bank of America credit card accounts.

Bank of America credit card customer service number and more:

  1. Live Customer Service: (800) 732-9194. After entering your account info, press 0 and say “Service” when prompted to describe your reason for calling. You might be asked a second time—just say “Service” again and another menu will be prompted. Press 4 for “all other inquiries.”
  2. Automated Customer Service: (800) 732-9194. Enter last 4 digits of SSN or account number. The menu will automatically list recent payment info, balance, available credit, rewards balance and more. Press 0 at any time to skip.
  3. In-Person Credit Card Support: Schedule an in-person appointment online by logging in to your account and selecting “Schedule an appointment” on the right side under “Activity Center.” Choose the bank branch, date, time, and discussion topic.
  4. Secure Message Center: Log in to your account online and select “Help & Support.” Then click “Contact Us” and select the topic you wish to discuss. If email is an option, you can select the “Email” button and receive a response within 2 days.
  5. Lost or Stolen Credit Card: (800) 732-9194. Say “lost or stolen credit card” when prompted to describe your reason for calling. The most recent charges will be listed so you can confirm which are valid. You’ll be transferred to a live representative to reissue your card or close the account.
  6. Fraudulent Charges on Credit Card: (800) 432-1000. Call if you suspect fraudulent activity on your credit card account.
  7. Customer Service on Social Media: You can send them a direct message using @BofA_Help on Twitter. Or, select the “Send Message” button on their FB page. Hours are 8am-9pm M-F, 8am-8pm Sat, and 8am-5pm Sun (ET). Just don’t include your SSN or account number.
  8. Credit Card Activation: (800) 276-9939. You’ll be asked to say or enter your account number, SSN, zip code, or the phone number connected with your account.

As you can see, there are several ways to get in touch with Bank of America for credit card customer service. You can also access FAQs through BofA’s mobile app. And BofA tends to score high in customer satisfaction, so it’s likely you’ll have a positive experience.

Bank of america customer care phone number

Answer Question

People also ask

Is it better to pay off your credit card or keep a balance?

It’s better to pay off your credit card than to keep a balance because paying the card off will save you money on interest. Credit card companies charge interest when you don’t pay your bill in full every month, but you’ll enjoy a grace period with no interest if you always pay your full statement balance by the due date.read full answer

Some people think you need to carry a balance in order to see positive information on your credit report, but that’s simply not true. You don’t even need to use your credit card to build credit. Simply keeping an account open and in good standing is enough to help your credit.

Here’s why it’s better to pay off your card than to carry a balance:

  • If you pay your bill in full each month, you won’t be charged any interest on most credit cards, thanks to a grace period. But you’ll lose the grace period if you don’t pay in full one month, and you’ll have to pay your entire balance for two consecutive billing cycles to get it back.
  • You don’t need to carry a balance for a credit card to help your credit score. What matters most for credit building is meeting due dates and keeping credit utilization low.
  • Paying your bills on time doesn’t require you to pay your balance in full each month. You just have to make the minimum payment listed on your statement. But if you take on too much debt, you may find it hard to make your monthly payments.
  • Carrying a balance makes it harder to keep your credit utilization low, since your everyday spending will be added on top of the amount you’re carrying from month to month. It’s best to use less than 30% of the credit made available to you.

So, to recap, it’s better to pay off your credit card than to carry a balance because it builds your credit history just as well without subjecting you to interest charges. Just remember, not carrying a balance does not mean you have to stop using your credit card. There is a middle ground. A balance will be listed on your credit card statement whenever you make purchases, but if you pay that amount by the due date, you won’t really be carrying a balance.

Using your card regularly actually helps because having a credit utilization ratio between 1% and 10% is slightly better for your credit score than 0%. But credit utilization is based on your statement balance, and your monthly statement comes before the due date. So you can still pay your bill in full every month while doing right by your credit score.

Why 0% APR credit cards are an exception

During the 0% APR introductory period, your balance – whether from a purchase or balance transfer – won’t accrue interest as long as you pay the minimum amount required by the due date each month. So, keeping a balance is expected, but you do have to make monthly payments along the way. And if you don’t pay in full by the end of the 0% period, interest will come into play.

That said, if you’ve got some credit card debt you’d like to get rid of, a 0% balance transfer credit card could help you save a lot of time and money. And if you’re trying to improve your credit, WalletHub’s free daily credit scores and credit analysis can get you on track.

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Does anyone have advice on when to pay a credit card?

The best time to pay a credit card bill is a few days before the due date, which is listed on the monthly statement. Paying at least the minimum amount required by the due date keeps the account in good standing and is the key to building a good or excellent credit score. That’s true for everyone, but some people might want to take things a step further, particularly cardholders carrying balances from month to month and people with high credit utilization.read full answer

If you have a credit card balance that you carry from month to month, it’s best to pay that credit card’s bill as soon as the monthly account statement becomes available. This will save you money on interest. Paying the card’s monthly bill in full for two consecutive months will also reduce your interest charges by reinstituting your account’s grace period. Instead of purchases beginning to accrue daily interest charges right after you make them, you will have a window between when your monthly statement becomes available and when your bill is due to pay with no interest.

If the balance listed on your monthly credit card statements consistently equals more than 30% of the card’s credit limit, consider paying your bill multiple times per month. Paying once in the middle of the month and again before the due date will reduce the balance listed on your statement. That, in turn, will lower your credit utilization, which should help your credit score.

Here’s a quick example: You have a credit card with a limit of $1,000. You charge $500 to it, using up 50% of your credit. Then, you make a payment of $300 before the billing period closes and your statement is generated. That brings your statement balance to $200 and your utilization to 20%. Paying off the final $200 before the due date then keeps your account in good standing.

Here’s when to pay a credit card:

  • If your credit utilization is 30% or less and you pay in full every month, pay your credit card bill by the due date listed on your monthly account statement.
  • If your balance is more than 30% of your credit limit, pay your credit card bill before the billing period closes to reduce your credit utilization, then pay the remaining balance by the due date.
  • If you’re carrying a balance from month to month, pay off your full credit card balance as soon as possible to save on interest.

It’s a good idea to set up automatic payments with your credit card issuer so you don’t have to worry about when to pay your credit card bill. Doing so will automatically make a payment from a linked bank account every month on the due date, or a day of your choice before that. You can’t be marked late unless your account has insufficient funds. And even with automatic payments set up, you can still make additional payments any time you want.

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WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.

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How do I reach Bank of America customer service?

888.550.6433 (U.S.)

Does Bank of America have 24 hour customer service?

To contact BofA's live customer service representatives 24/7, call either (800) 732-9194 or the phone number listed on the back of your Bank of America credit card. You can also schedule an in-person or phone meeting with a Bank of America representative either online or through the mobile app.

Does Bank of America have good customer service?

In its second year, the J.D. Power U.S. Retail Banking Advice Study ranked Bank of America the highest in customer satisfaction with a score of 839. The study measures satisfaction across 23 of the largest banks across the U.S.

How do I chat with Bank of America?

To see if chat is available for a specific product or service, log in to Online Banking and select the Help & Support tab, then select Contact us. Choose a topic from the dropdown menu and select the Go button to go to the page about that product or service. If chat is available, you'll see a Chat now link.