Bed bath and beyond corporate office complaint

Bed Bath & Beyond - Shipment - Order #BBB3941291285

I feel incredibly mislead! I needed a dresser immediately when I ordered on 10/2. It said the delivery would be 10/6, now the order is STILL processing and says it wont be SHIPPED OUT until 10/7-10/14. I can't afford to wait that long! I am very upset! My clothes are on my floor of my small room. This is ridiculous.

I ordered the Hodedah 3-Door/2 Drawer White Armoire from BED BATH AND BEYOND on 10/2/22.

Order #BBB3941291285

email with account: [protected]@hotmail.com

Desired outcome: EXPEDITED SHIPPING!!! AN ORDER UPDATE!

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Bed Bath & Beyond - Outdoor seat cushions

I recently made an online purchase at bed Bath and beyond for outdoor seat cushions. They were not as advertised and I returned them to the local store in Cumming Georgia. I spoke with the manager and she was not very helpful and refused to refund my money. I have tried to reach out to corporate and have not had any luck in that arena. You may email me at [protected]@windstream.net or call me at [protected]. Thank you for your attention to this matter.

Desired outcome: Refund

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Bed Bath & Beyond - No my pillow products!

I was extremely PLEASED to hear this WOKE CRAP company is CLOSING 150 STORES! GO W-O-K-E GO BROKE! STUPID FOOLS YOU ARE! Obviously you didn't LEARN a damn thing when..disney & coke went WOKE! SOOO HAPPY TO SEE bed.bath.beyond HIT THE GRAVEYARD FOR COMPANIES WHO GO AGAINST AMERICAN VALUES! your pathetic CEO is dead now because you ALL went WOKE! GO...

Bed Bath & Beyond - Delivery

I purchased a hair product on Thursday, 8/31/2022, and received email notifications that my product will be delivered on Friday, 9/1/2022. At this writing, Saturday, 9/2/2022, my product has not been delivered and I have not received any messages from bed, Bath and Beyond as to the status of my product.

Please help me locate my product and have it delivered asap. Thank you!

Sincerely,

Marion Hannemann

22638 Maple Ave., #2

Torrance, CA 90505

Email: [protected]@yahoo. com

Phone: [protected]

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Bed Bath & Beyond - Beyond plus membership paid in feb. 2022

I just sent this complaint a few minutes ago and there was a notice about only having 240 characters in the section "Desired Outcome (optional)". I paid to renew my Beyond Plus Membership in Feb. 2022 because I really liked the program. I just found out you unilaterally got rid of my paid program and substituted a markedly inferior Welcome Rewards program which I never signed up for nor agreed to join. I want my membership fee for Beyond Plus returned to me as I am definitely NOT INTERESTED in your new program which I feel is of no real benefit to me. I additionally DO NOT LIKE acquiring points B.S. which annoys me to no end. If I can't have Beyond Plus, then I don't want any special program you might offer unless you returned to Beyond Plus.

Pamela Batson-Lerer

Desired outcome: I want the membership fee I paid in February 2022 for Beyond Plus returned to me. I have ZERO INTEREST in your new Welcome Rewards.

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Bed Bath & Beyond - vac robot shark ion

Hi I was shopping in the Jenkintown Pa store on 8/16/22 and saw a sign for the Shark Ion Robot vac on sale for $199.00. I gave the ticket for the item to the cashier and was told they were out of them. They told me that the Warrington Pa store had 3. So I headed up to Warrington and bought the shark but they said their store had no sale. I'm totally disappointed that one store can have a sale item which you cannot get at another store. I feel that I should have gotten the sale price. Thank you [protected]@gmail.com

Desired outcome: I should have gotten the sale price

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Bed Bath & Beyond - Credit return for their mess-up!

On July 14, I purchased an air fryer and when I went to check out, I put my credit card through the machine and the clerk told me they had been having problems with it and for me to hit cancel and redo the transaction! I did and finally the second time it finally went through! On July 16, my AMEX showed two charges for $146.19! The transaction actually went...

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Bed Bath & Beyond - Hardware not received

I contacted via live chat (a transcript can be provided) BBB a week in a half ago (7/10/2022) and again on (07/18/2022) in reference to receiving tools for a Everhome Saybrook Egg Chair I ordered. The order number is BBB6635211131. The chair DID NOT have the assembly tools which are apart of the order to put the chair together. The transcript from my...

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Bed Bath & Beyond - Most inept people, website and management - run away!

I've never seen a more pathetically disorganized company. Nothing appears to work properly or is as intended. I placed my first order ever with them from their website and the two items I purchased on 7/18 were available and supposed to ship and arrived between 7/21 to 7/23. As it's 7/24 now, I've only received 1 item and the other still shows PROCESSING...

Bed Bath & Beyond - Collingwood store in ontario

We purchased a coffee from bed bath and beyond. It stopped working after 60 days. Called the manufacturer they told us to return it to the store. I drove 25 km each way to the store and back with no resolution. The manger was beyond rude. Not willing to help us. We just followed the manufactures directions on returning the item. Only lasting 60 days give me a break.

So I still have a non working coffee maker. I’m not paying for another one.

Desired outcome: Replacement in a timely fashion.

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Bed Bath & Beyond - Orders being cancelled

Please explain to me why I have to beg your company to take my order.

12 Jul 22 Order placed BBB6637096165. Used a credit card. Order cancelled an hour later. Called customer service to open an inquiry.

13 Jul 22 Order placed BBD4002379596 for the same item. Used a credit Card. Placed order with a manager this time. She confirmed my credit card was accepted. Ordered cancelled an hour later. Called back and opened a second inquiry #220713-[protected]. Manager stated it would be expedited.

14 Jul 22 Order placed again BBB6637310978 for the same item. This time I used a Bath Bed & Beyond gift card so the company would receive immediate payment. Order cancelled an hour later. Called and spoke with another manager (Larry I think). Like before I was told an inquiry would be opened and that he would expedite and call me back himself.

All orders were placed early morning and now its been three days since first order and no calls from anybody. Is anybody listening to me?

Desired outcome: I WANT MY ORDER NOW PLEASE

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Bed Bath & Beyond - Rewards

I got logged out of my account and to log back into Bed Bath & Beyond, both on the app and web. I was forced to agree to a 7 day free trial for a reward program!

Reaching someone the following day to make sure I wouldn’t be charged a fee and to cancel was also frustrating.

I removed my stored credit card from account and will no longer give BBB my business. This was a lowdown, sneaky, backhanded way to trick me into a 39$ membership! I want NOTHING to do with a company that chooses to treat customers this way.

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Bed Bath & Beyond - Return online item

To whom it may concern:

My 70 yr old aunt (Maria Matthew) went to Bed Bath and Beyond looking for a Dehumidifier. My aunt spoke to the sale associate who advised her to order it online, in which she did. Sale Associate did all the transaction and order the Dehumidifier Order # MPL3914881243 on 6/10/2022.

Not knowing that my aunt ordered the Dehimmified I brought her one, and it was the same day the Bed Bath and Beyond Dehimmified was delivered received at my aunt’s house.

Now we would like to return the one she ordered online from Bed Bath and Beyond because the I brought her is a more suitable for her needs and her tiny apartment.

Desired outcome: I would like to know if you have any suggestion for a better resolution to this situation on returning this item back.

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Bed Bath & Beyond - Soap Holders

Can you please tell me if other people are having problems with rust in the Soap Holders? I have bought two and in time they have both rusted really bad on the bottoms. Is there anything I can do to fix them?

Thank you,

Fredi-Marie Necochea

I do not have the receipts but I am sure my name and address is on file because I have bought many, many bottles of soap. I bought one holder and in time it rusted really bad and I thought it was just a defect so I bought another one and in time it has done the same thing. The bottoms are really rusting out. I am hoping you can help me to resolve my problem.

Again thank you very much.

Desired outcome: Hoping it can be fixed.

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Bed Bath & Beyond - bee & willow plug in diffuser

my plug in has broken. I have several refills but cannot locate a new plug in. I live in Melbourne, FL and have been back to your store in Viera Fl as well as online and cannot locate a replacement for this item. Need help with this item

Desired outcome: want to order replacement for plug in but no one seems to carry the plug in. have plenty of scented oil refills

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Bed Bath & Beyond - Order cancelled

I placed order online with Bed Bath and Beyond. It was cancelled without any reason. I called customer service and they opened a case. It was not resolved, and the money was credited to My funds. I placed a 2nd order using My Funds and it again cancelled. Opened another case but still not resolved. Every time I call, it says that it will take 24-48 hours. I...

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Bed Bath & Beyond - Product not received

A month ago I placed an order through the website, it was supposed to arrive between 8-10 business days. It did not arrive so I contacted customer service via chat/messenger and they told me that product appeared to be lost so they offered me a replacement with expedited shipping. Well, second shipment did not arrive when they told me and when I ask they...

Bed Bath & Beyond - Your Customer Service and C-Suite

I had a simple request. Copies of 2 receipts > 3 months old. Talked to and emailed 800-go-beyond 6-8 times and spoke to supervisors. Standard answer was "you'll have them in 24-48 hours. Nothing ever happened. Called the C-suite 5 times already (Mr. Tritton's assistant 3X and Gregg Melnick 2X and Lynda Markoe 1X. NO response. In my opinion Bed Bath & Beyond has the wort customer service and the most uncaring C-suite of any company I have ever dealt with in my life.

Desired outcome: My receipts emailed to [protected]@gmail.com Receipt dates are 11/20/2021 for $286.55 and 01/07/2022 for $117.26 Last 4 of the Visa used are 6375. Both purchases were on the same card and both were at the Manalapan, NJ Store

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Bed Bath & Beyond - Knife set zwilling ja henckels 18 piece knife block set sku69590192

I purchased this item last January from Bed Bath and Beyond.

After about one month the knifes started to rust.

I sent an email to their customer service department but I never received a reply.

Called several times but it was impossible to go through.

I was on hold forever and I could never speak to a rep.

When I was finally able to talk to them was past more than their 3 months return policy, and they refused to exchange or credit my account.

The knifes are totally rusted, unfortunately I need to throw them away.

I bought so many items from BBB since last December. I thought at least they will be loyal to a good customer.

Desired outcome: Refund or exchange for a better Zwilling knife set.

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Bed Bath & Beyond - Expired product date

I am a retiree with no means of transportation. I have been ordering multiple boxes of Timothy's Donut Blend K-cup coffee pods online for probably about a year. With each delivery I check each box and have found at least one of the boxes has an expired best-before date. I then have had to go through the tiresome and inconvenient process of returning and replacement the defective item.

Today I took delivery of my most recent order (CAN7180903037) and on opening the package found that each of the four boxes in the order had an expired best-before date and am livid that I have to go through the same return/replacerment process as with each of my previous orders.

Not only am I annoyed and inconvenienced by these oversights on the part of the employees processing the orders but the company is likely losing money with each order.

Desired outcome: Apology and partial compensation for my repeated inconvenience.

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