Best time to call irs identity verification

IRS Identity Verification Via Letter 5071C or Other Letter

Question:
How to verify my identity with the IRS after receiving an IRS letter?

Article, Solution:

After filing your tax return, you may have received one of these IRS letters: 5071C, 5757C, 5447C, 6331C, 6330C, or 4883C.

Security standards have gone up industry-wide and the IRS specifically, performs ever-increasing random and routine identity checks on all electronically filed returns, no matter which site was used. It is part of their ongoing effort to combat and reduce identity theft and tax fraud. The IRS is trying to protect your data and be certain that you are, in fact, the person who e-filed the return, so identity verification does not just apply to tax returns with refunds. Here is more information to assist you about the IRS Identity Verification letter that you might have received:
https://www.efile.com/letter-5071c-tax-return-identify-verification/

These IRS letters are handled entirely through the IRS - you will need your documents and other information to show your identity.

If you received the IRS 5071c or other IRS letter, then usually the IRS instructs you to go to their identity verification website and verify your identity at: https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

Here, you will need the following on hand:

  • A personal account number from:
    • Credit card,
    • Mortgage, and/or
    • Loan (student, car, home equity, etc.).
  • A mobile phone number
  • The IRS letter you received
  • The income tax return (Form 1040, 1040-SR, etc.) for the tax year shown on the letter
    • Note: A Form W-2 or 1099 is not an income tax return!
  • Your mailing address used on your previous year's tax return.

On the page, click the blue Verify Your Identity Now to enter the portal - you will have to set up an IRS Account.

If you cannot verify your identity online, you can contact the IRS at 1-800-830-5084 from 7:00am - 7:00pm. You have a better chance of reaching the IRS if you call early in the morning. If the IRS did not provide you with a specific phone number, you can call IRS taxpayer assistance at 1-800-829-1040. Follow these instructions to reach a live representative:

  • Press 1 for English.
  • Press 2 for "Personal Income Tax"
  • Press 1 for "Form, Tax History, or Payment"
  • Press 3 for "For All Other Questions"
  • Press 2 for "For All Other Questions"
  •  When the system asks you to enter your SSN or EIN, do not enter anything. After the system asks for the information twice, you will be prompted to a different menu. Then, press 2 for "Personal or Individual Tax Questions"
  • Press 4 for "For All Other Inquiries" and you will be transferred to an IRS agent.

Note: if you received IRS letter 4883C or 6330C, you will not be able to verify your identity via the online tool and will have to call. You should be able to reach the IRS via the number on the form - use the link above for more information directly from the IRS page.

This process is done entirely through the IRS, either online or over the phone. 

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by Blake Williams, CPA | 06/06/2022

One of the fastest ways to fix your IRS identity verification problem is by calling them at 800-830-5084.

Here is the list of IRS letters they send out when the IRS suspects identity theft

  • IRS 4883C Letter
  • IRS 5071C Letter
  • IRS 5447C Letter
  • IRS 5747C Letter
  • IRS 6330C Letter
  • IRS 6331C Letter

Best time to call irs identity verification

How to call the IRS identity verification department on the phone

Use the widget below to find out the best times, how to call, and a guaranteed method to reach a live IRS customer service agent. If it's too hard to call the IRS identity verification phone line below, you can call another department from our complete list of IRS phone numbers and ask to be transferred.

Once you get an IRS identity verification letter, use this guide to show you the quickest ways to fix the identity verification problem.

What the IRS does with suspected identity theft

The IRS will only communicate with you by letters or notices mailed through the United State Postal Service. Please do not respond to phone calls or emails; it's a scam.

When a tax return is filed, the IRS will review it for potential fraud. If they suspect that your identity is at risk, they will send out one of six IRS letters to your mailing address with instructions on how to resolve the issues.

Here is the list of IRS letters they send out when the IRS suspects identity theft

  • IRS 4883C Letter
  • IRS 5071C Letter
  • IRS 5447C Letter
  • IRS 5747C Letter
  • IRS 6330C Letter
  • IRS 6331C Letter

These letters respond to historic levels of fraud around falsified tax returns. The crooks get your identity off the dark web and file a tax return using your identity. They intend to receive a tax refund from the IRS without your knowledge. Hence, the IRS has significantly stepped up its fraud detection efforts for several years.

What to do if you receive an IRS 4883C, 5071C,5447C, 5747C, 6331C, or 6330C letter

If you receive one of these IRS letters, do not stress out! The IRS wants to make sure identity thieves are not stealing your refund. It's essential to understand the different instructions between the IRS identity verification letters you might receive.

You'll need to talk with someone from IRS customer service if you can't complete online identity verification.

Identity documents accepted by IRS customer service

Before you do anything else, start gathering documentation that the IRS will accept as official documentation to prove your identity. There is no point in calling, going online, or visiting a local IRS center without having these documents in hand. Otherwise, you're asking for a repeat call or visit!

Get the following ready before you call the IRS identity verification team:

  • A Government-issued ID - make sure it's valid! A driver's license or passport will do.
  • The IRS letter you received ( 4883C Letter, 5071C Letter, 5447C Letter, 5747C Letter, 6330C Letter, or your 6331C Letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Have at least one of these personal account numbers ready when you call:

  • Your cell phone provider account number
  • A mortgage or home equity line of credit/loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

These letters respond to historic levels of fraud around falsified tax returns. The crooks get your identity off the dark web and file a tax return using your identity. They intend to receive a tax refund from the IRS without your knowledge. Hence, the IRS has significantly stepped up its fraud detection efforts for several years.

Call this IRS phone number when you get an IRS 4883C letter

Best time to call irs identity verification

Use the widget below to find out the best times, how to call, and a guaranteed method to reach a live IRS customer service agent. You can also reach an agent by going to Claimyr and placing a paid callback order. Sure it's a paid version, but it's a fantastic resource to reach a human at the Identity Verification line at the IRS.

You can't use the online tool or mail-in documentation.

One of the ways the IRS will let you know they suspect identity theft is by mailing you the IRS 4883C letter. The IRS will not process any return, refund, or credit until they can authenticate your identity. Don't stress or panic; this is a way the IRS is trying to protect you. You will need to call the IRS immediately to get this matter resolved. You won't be able to use the IRS online identity verification tool or mail in your documents when a 4883C letter arrives.

It's not a complicated process to do over the phone. Just make sure to get all the documentation listed below ready before you call.

Get the following ready before you call the IRS identity verification team:

  • A Government-issued ID - make sure it's valid! A driver's license or passport will do.
  • The IRS letter you received (4883C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Also, a previous tax return differs from the year listed in the letter.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Have at least one of these personal account numbers ready when you call:

  • Your cell phone provider account number.
  • A mortgage or home equity line of credit/home equity loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

The IRS customer service agent will attempt to verify your identity over the phone when you call them. If they can't confirm you over the phone, they will direct you to schedule an appointment with a local IRS office.

If you get this letter in the mail, be assured it's not a scam, as the IRS communicates primarily through the United States Postal Office. Treat an IRS 4883C letter like you would for any critical IRS communication, follow their instructions carefully and act promptly.

Two options to resolve an IRS 5071C letter

There are two reasons the IRS sends the 5071C letter. The first reason is scammers are very active in trying to file fraudulent returns to get a refund in your name when you have not already filed.

The IRS may also send the 5071C letter when you have filed. In this case, the IRS needs more information to finish getting your return done. If the IRS believes this is the case, they will send the 5071C letter and request that you call them or go to the IRS online identity verification service to confirm your identity. If you can't get verified online, the IRS asks that you call this phone number 800-830-5084.

If you don't get this identity verification problem fixed, the IRS will not process your return, credit any overpayments, or send out your IRS refund. It's not a complicated process to do over the phone. Just make sure to get all the documentation listed below ready before you call.

Get the following ready before you call the IRS identity verification team:

  • The IRS letter you received ( 5071C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Also, have one of these personal account numbers ready when you call:

  • Your cell phone provider account number
  • A mortgage or home equity line of credit/home equity loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

The IRS customer service agent will attempt to verify your identity over the phone when you call them. Let them know that the IRS online identity verification tool didn't work. If they can't confirm you over the phone, they will direct you to schedule an appointment with a local IRS office.

Options to resolve IRS 5447C letter

IRS 5447C is another IRS letter where must call the IRS. However, calling them is one of the hardest, most time-consuming tasks of our modern age. Lucky for you there is a tool that guarantees a connection to an IRS agent to verify your identity in a matter of minutes.

IRS 5447C letter will arrive in the mail from the USPS when the IRS needs to verify your identity. The IRS will not process any return, refund, or credit until they can authenticate your identity. Don't stress or panic; this is a way the IRS is trying to protect you.

You may not be able to use the IRS online identity verification service tool when a 5447C letter arrives.

There are two ways to fix a 5447C letter issue with the IRS:

  1. Call the IRS and verify yourself over the phone - call 800-830-5084 - Free but slow and painful.
  2. Place a callback to the office with Claimyr - FASTEST METHOD
  3. Mail your documents to the IRS, although this will take much longer to get fixed - NOT RECOMMENDED

Get the following ready before you call the IRS identity verification team:

  • The IRS letter you received (5447C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Also, a previous tax return is different from the year listed in the letter.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Also, have one of these personal account numbers ready when you call:

  • Your cell phone provider account number
  • A mortgage or home equity line of credit/home equity loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

The IRS customer service agent will attempt to verify your identity over the phone when you call them. If they can't confirm you over the phone, they will direct you to schedule an appointment with a local IRS office.

If you get this letter in the mail, be assured it's not a scam, as the IRS communicates primarily through the United States Postal Office. Treat an IRS 5447C letter like you would for any critical IRS communication, follow their instructions carefully and act promptly.

The IRS 5747C letter requires a visit to a local IRS office

If you received an IRS 5747C letter, don't stress or panic. The IRS needs to verify your identity, and you're going to need to call them to set up an appointment to visit your local IRS office.

Unfortunately, this notice doesn't allow you to verify your identity online or by calling the IRS. You'll have to do an in-person visit to your local IRS Tax Assistance center to get this fixed. Remember, walk-in visits are not allowed at this time.

You'll have to call the IRS number 844-545-5640 and schedule an appointment.

Get the following ready before you visit your local IRS Tax Assistance Center:

  • The IRS letter you received (5747C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes any Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

If you don't get this identity verification problem fixed, the IRS will not process your return, credit any overpayments, or send out your IRS refund. Treat an IRS 5747C letter like you would for any critical IRS communication, follow their instructions carefully and act promptly.

Resolve IRS 6330C letter by calling IRS phone number 800-830-5084

Like the IRS 4883C letter, the IRS is also sending out what's known as the IRS 6330C letter. One of the ways the IRS will let you know they suspect identity theft is by mailing you the IRS 6330C letter. Don't stress or panic; this is a way the IRS is trying to protect you. You will need to call the IRS immediately to get this matter resolved.

You won't be able to use the IRS online identity verification tool or mail in your documents when a 6330C letter arrives.

There is one way to fix a 6330C letter issue with the IRS:

  1. Call the IRS and verify yourself over the phone - dial 800-830-5084
  2. You can't use the online tool or mail-in documentation.

It's not a complicated process to do over the phone. Just make sure to get all the documentation listed below ready before you call.

Get the following ready before you call the IRS identity verification team:

  • The IRS letter you received (6330C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Also, a previous tax return is different from the year listed in the letter.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Also, have one of these personal account numbers ready when you call:

  • Your cell phone provider account number
  • A mortgage or home equity line of credit/home equity loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

The IRS customer service agent will attempt to verify your identity over the phone when you call them. If they can't confirm you over the phone, they will direct you to schedule an appointment with a local IRS office.

If you get this letter in the mail, be assured it's not a scam, as the IRS communicates primarily through the United States Postal Office. Treat an IRS 6330C letter like you would for any critical IRS communication, follow their instructions carefully and act promptly.

Three ways to quickly fix IRS 6331C letter

Like the IRS 5071C letter, the IRS will send your IRS 6331C letter if they suspect identity theft. If you get this letter in the mail, be assured it's not a scam, as the IRS communicates primarily through the United States Postal Office. Treat an IRS 6331C letter like you would for any critical IRS communication, follow their instructions carefully and act promptly.

The IRS will send the 6331C letter to protect you from identity theft fraud and in the case where they need a bit more information to continue processing your return.

There are three ways to fix a 6331C letter issue with the IRS:

  1. Call the IRS and verify yourself over the phone - dial 800-830-5084
  2. Go to the online IRS identity theft portal - see if you can verify yourself there.
  3. Go to your local IRS office - make sure you have an appointment first!

If you don't get this identity verification problem fixed, the IRS will not process your return, credit any overpayments, or send out your IRS refund. It's not a complicated process to do over the phone. Just make sure to get all the documentation listed below ready before you call.

Get the following ready before you call the IRS identity verification team:

  • The IRS letter you received (6331C letter)
  • The mailing address on your previous tax return
  • You'll see the tax year mentioned in the letter - makes sure you have Form 1040 (Includes Form 1040, Form 1040-SR, & Form 1040-PR) for that year.
  • Gather any tax-related supporting documents to help them verify you; this includes work W-2's, 1099, or Schedule C or F if you filed those.

Also, have one of these personal account numbers ready when you call:

  • Your cell phone provider account number
  • A mortgage or home equity line of credit/home equity loan
  • Student loan account and your provider
  • Any credit cards, make sure you can access the credit card account online when you call to verify account information
  • You can also use your car loan to help verify your account

Calimyr has simplified the process of contacting the IRS. Simply visit the IRS Community page and click on the "Call Now" button!

Can I verify my identity for IRS over the phone?

Call the IRS Identity Verification number on your letter. Contact can be made online or by phone to verify your identity and tax return information. Use the IRS's secure Identity Verification Service. It's quick, secure, and available 24 hours a day.

How long does it take IRS to verify identity 2022?

(added March 14, 2022) After you verify your identity and tax return information using this service, it may take up to nine weeks to complete the processing of the return.

What is the average wait time for the IRS phone call?

Our representatives must verify your identity before discussing your personal information. Telephone service wait times can average 13 minutes.

How do I get through to IRS to verify identity?

To verify their identity with ID.me, taxpayers need to provide a photo of an identity document such as a driver's license, state ID or passport. They'll also need to take a selfie with a smartphone or a computer with a webcam. Once their identity has been verified, they can securely access IRS online services.