SymptomsNote: When no drivers are listed for the touchpad on our site for Windows 10 or 8(8.1), it means that Microsoft provides the drivers. In this case Dell does not have any touchpad drivers to provide you. Windows Update installs any new drivers when available. See the Dell Knowledge Base article How to Use the Precision Touchpad Features in Windows 8(8.1) and 10 for guidance. Show Test touchpad in ePSADuration: 00:39 CauseWhen your touchpad is not working as it should, see the expanding section below that best matches the issues that you are having and follow the instructions. When you are having issues with the touch screen on your laptop or tablet in Windows 7, 8(8.1), and 10, see Dell Knowledge Base article How to Troubleshoot Touch Screen or Touch-Panel Issues. Suggested Quick Fixes:
The Cursor Movement is Not Smooth (Erratic) or Does Not Move at All
The Cursor Moves Around Erratically While Typing on the Notebook Keyboard
Select the tab below that matches the Operating System (operating system) that is installed on your computer. Follow the steps to ensure that the settings are correct to prevent the cursor from moving around erratically while typing.
Note: For more information, see the Microsoft Knowledge Base Article, Touch, and Keyboard.
Troubleshooting a Slow Moving Cursor
Resolving Touchpad Button Issues
When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10 it is called refreshing the operating system). If that does not work, you must reinstall your operating system. For more information, see Dell Knowledge Base article How To Restore or Reinstall Microsoft Windows on a Dell Computer. Reversing the Touchpad ButtonsThere may be scenarios where the functions of the touchpad buttons have accidentally been changed, or you want to change them. Click the tab that matches the Operating System (operating system) installed on your computer and perform the steps within that section to change the settings.
How to Disable or Enable the Notebook TouchpadResolving Touchpad Issues After Waking up From Sleep Mode
Resolving the Cursor has Disappeared Issue
Touchpad WobbleWhen you experience a "wobbly touchpad" on your XPS 17 or XPS 15 perform the following steps.
Common Touchpad Navigation in Windows 10Touchpad Support VideosThe following videos are for Windows 7, Windows 8(8.1), and Windows 10. How to Fix Touchpad on Dell Laptop Windows 10
Duration: 02:32 USB Devices Not Working Windows 10
Duration: 02:11 FAQ About Dell Touchpads - Windows 7Duration: 03:37 How to Check If Dell Touchpad Drivers are Installed - Windows 7Duration: 01:16 FAQ About Dell Touchpads - Windows 8(8.1)Duration: 03:50 Touchpad Not Working - Windows 8(8.1)Duration:
1:40 ResolutionOut of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers. NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage not applicable. Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Mobile Workstations Why my laptop left and right click not working?Update your drivers
Go to Start > type 'device manager' > double click on Device Manager. Locate your touchpad drivers > expand the list. Right click on the driver > select Update driver. Wait until the process is complete and then restart your computer > check if the problem persists.
Why is my Dell touchpad not clicking?Inside Control Panel, navigate to Hardware and Sound, then click on Mouse and Touchpad. Next, click on Additional mouse options and see whether your Touchpad is enabled inside Mouse Properties. If it isn't, click on Enable device under the Dell TouchPad tab and restart your computer.
How do I enable right click on my Dell touchpad?Move your finger on the touch pad to move the mouse pointer. Tap to left-click and two finger tap to right-click. Press to right-click.
Why does my touchpad not right click?If your touchpad isn't working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager.
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