If a package qualifies for the USPS Delivery Instructions™ service, you can tell USPS where to leave a package at your address, send it to a different address, or send it to your Post Office.
Click Change Delivery Instructions on the tracking results page to leave your request. If you do not see the Change Delivery Instructions link, your package is not eligible for the Delivery Instructions service.
No “Delivery Instructions” LinkThere are several reasons a package may not be eligible for Delivery Instructions.
Ineligible packages may have:
- Already left the Post Office for delivery
- A Hold Mail request
- A Forward Mail request
- A military (APO/FPO) or DPO address
- An international sender
- A Delivery Signature request
- A Collect on Delivery (COD) request
- An active USPS Package Intercept® order
- Insurance for $500 or more
TNT is now FedEx in the US
Take me to fedex.com
Track & Trace
Shipment number
Reference number
Same great service. Much bigger scale.
TNT is operating as FedEx in the US. Now you
can expect the same great service you know and love with access to one of the world’s largest shipping networks.
Read the FAQs here
Want to speak to one of our experts?
No problem. Simply call 1-800-558-5555 or click below to fill out our contact form.
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(800) 463-3339 USA / CanadaFedEx Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(800) 249-2953
FedEx Trade Networks
(800) 464-0709
Hearing Impaired Relay Desk
(800) 247-4747
International
(800) 332-0807
U.S. Fedex Express Freight Services
(800) 238-4461
U.S. TDD
(901) 205-2640
+4 380 012 3800
Austria
+322 752 7575
Belgium
+55 800 703 3339
Brazil/Sao Paulo
+457 023 3332
Denmark
+1 809 565 3636
Dominican Republic
-
+91 180 022 6161
India
+353 180 053 5800
Ireland
+965 180 2233
Kuwait
+52 555 228 9904
Mexico
+31 800 022 2333
Netherlands
+476 394 0300
Norway
+1 787 793 9300
Puerto Rico
+7 495 788 8881
Russia
+2 780 003 3339
South Africa
+4 620 025 2252
Sweden
+9 714 299 4440
UAE
+44 345 607 0809
United Kingdom
FedEx Emails:
Customer Service
General Info
Austria, Bahrain, Belgium, Denmark, Finland, France, Germany, India, Ireland, Israel, Latvia, Lithuania, Netherlands, Norway, Poland, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, UAE, UK
More phone numbers and emails Less phone numbers and emails
FedEx Contact Information
Corporate Office Address:
FedEx
3875 Airways, Module H3 Department 4634
Memphis, Tennessee 38116
United States
Other Info (opening hours):
Additional Contact Number:
Cargo Claims Inquiries
Fax +1-877.229.4766
FedEx Freight Harrison, AR Office
Fax + 1.870.741.3003
Other Mailing Addresses:
FedEx Freight Headquarters
Renaissance Center
1715 Aaron Brenner Drive Suite 600
Memphis, TN 38120
FedEx Freight Harrison, AR Office
2200 Forward Drive
Harrison, AR 72601
FedEx Freight Lakeland, FL Office
333 E. Lemon St.
Lakeland, FL 33801
FedEx Custom Critical
P.O. Box 5000
Green, OH 44232-5000
Hours:
Customer Service
Monday - Friday 8:00am - 8:00pm (EST)
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Summary of FedEx Customer Service Calls
1.7K TOTAL
CALLS
04:37 AVG CALL
DURATION
8% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FedEx Customer Service?
Shipping and Delivery Question:
- 1d ago “International shipment”
- 4d ago “Is tracking my package”
- 6d ago “Follow on packages getting delivered to some one esle house”
Request for Information Question:
- 10d ago “Looking for a package”
- 10d ago “I received a questionable email. May be a scam.”
- 16d ago “To ask about a delivery”
Employment Question:
- 2M ago “Job application”
- 8M ago “W-2form”
- 9M ago “W2”
Product/ Service Question:
- 3M ago “Pick damage order”
- 4M ago “Theft in workplace”
- 5M ago “Received a package that was not ordered by me and is damaged”
Return/ Replace Question:
- 1M ago “Pickup for return”
- 3M ago “Returning package”
- 5M ago “Return to pick up”
Staff Question:
- 2M ago “Manager”
- 3M ago “Pick up services”
- 4M ago “See if you do notary service, if what is the price?”
Account Question:
- 1M ago “My FEDX account has been ***”
- 3M ago “Blocked garage from delivery”
- 1Y ago “Fed ex account number”
Payments and Charges Question:
- 8M ago “Payment Question”
- 1Y ago “Do you charge 50 dollars to drop off package”
- 1Y ago “Pay border charges”
Activation/ Cancellation Question:
- 2M ago “Cancel my pickup”
- 1Y ago “Cancel package thats in transit due to fraud”
Cards Question:
- 3M ago “To add a credit card to my account. I do not know a/c number”
- 1Y ago “Ive been getting scammed for 2.5 year from people with FedEx I'd cards and pictures of fedex trucks in their drive way”
Refund Question:
- 4M ago “I need a refund the store can't authorize”
Website/ Application Question:
- 2Y ago “Check what i order online”
Other Question:
- 3d ago “Pac”
- 4d ago My package
- 4d ago “Package set in front of garage door and not at the front door under cover”
About
FedEx Pros and Cons
Pros: No pros, No good, Nada, Non, Tracking
Cons: Very poor customer service, Customer service, Delivery service, Service, Unreliable
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Summary
FedEx is a leading logistics services company. It was founded in 1971 as Federal Express by Fred Smith in Little Rock, Arkansas. FedEx is an abbreviation of the original name of the company. At the present time FedEx is based in Memphis, Tennessee. The company has several subsidiaries including FedEx Kinko's, FedEx Express, FedEx Freight, FedEx Ground, FedEx Smart Post, and other. USPS is one of the largest customers of FedEx. The company is organized into operating units. The tagline of the company is: ''The world on time''. Though the best recognized and most popular FedEx slogan is: ''Relax, it is FedEx''. Company's best advertising is the movie ''Cast Away'' in which Tom Hanks plays an executive of the company.
FedEx is ranked 207 out of 1108 in Transportation and Logistics category
Area Served
USA, Other, Worldwide, Asia
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