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Contact UsContact the Florida Office of Insurance RegulationFOR CONSUMERSIf you wish to speak with an consumer services insurance specialist to file a complaint or ask a question about a policy, please email: Office of the Commissioner
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DFS Consumer Services (Questions/Complaints)Property & Casualty Business UnitsPublic RecordsOffice of the Inspector GeneralAKA: FLDFS Description: Offers a toll-free Insurance Consumer Helpline to assist consumers with insurance questions and inquiries. Provides online resources and guides to help consumers expand their insurance knowledge. Community education programs are offered throughout the state to provide the public information on various insurance and financial topics. Hours: Monday-Friday 8:00 am - 5:00 pm. Intake Process: Visit website for information; use online help services, get guides or call our assistance helpline. Program Fees: No fee. Languages: English, Spanish Eligibility: General public of Florida. Handicap Accessible? Yes Is Shelter? No Related Resource Date of Official Change: April 20, 2021 Wishlist: None Volunteer Opportunities: None Address Listings Physical (Primary) 200 East Gaines Street Mailing 200 East Gaines Street Contacts Phone Numbers Toll-Free Insurance Helpline (877) 693-5236 Out-of-Florida (850) 413-3030 Legal Status: State Send profile information to an email address. Provide your email address to receive information about Florida Department of Financial Services, Division of Consumer Services. Sent! Please enter a valid email address. Close this field Send a condensed resource profile to your phone via text message (SMS). Select your cell carrier and provide your phone number to receive information about Florida Department of Financial Services, Division of Consumer Services. Sent! Please enter a valid phone number. Please select a carrier. Close this field Consumer Protection OfficesCity, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided. State Consumer Protection OfficesFlorida Department of Agriculture and Consumer ServicesWebsite:
Phone Number:850-410-3800 Toll Free:1-800-435-7352 1-800-352-9832 (in Spanish) Florida Department of Financial ServicesWebsite:
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Phone Number:850-413-3089 Toll Free:1-877-693-5236 Florida Office of the Attorney GeneralWebsite:
Phone Number:850-414-3990 Toll Free:1-866-966-7226 (Fraud) 1-800-321-5366 (Lemon Law) 1-800-203-3099 (Seniors vs Crime) TTY:1-800-955-8771 Regional Consumer Protection OfficesFt. Lauderdale Branch - Office of the Attorney GeneralWebsite:
Phone Number:954-712-4600 Toll Free:1-866-966-7226 (Fraud Hotline) Jacksonville Branch - Office of the Attorney GeneralWebsite:
Phone Number:904-348-2720 Toll Free:1-866-966-7226 (Fraud Hotline) Miami Branch - Office of the Attorney GeneralWebsite:
Phone Number:305-377-5835 Toll Free:1-866-966-7226 Orlando Branch - Office of the Attorney GeneralWebsite:
Phone Number:407-316-4840 Toll Free:1-866-966-7226 Tampa Branch - Office of the Attorney GeneralWebsite:
Phone Number:813-287-7950 Toll Free:1-866-966-7226 West Palm Beach Branch - Office of the Attorney GeneralWebsite:
Phone Number:561-837-5007 Toll Free:1-866-966-7226 County Consumer Protection OfficesBroward County Consumer Protection DivisionWebsite:
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Phone Number:954-519-1260 Hillsborough County Consumer Protection ServicesWebsite:
Phone Number:813-635-8316 Miami-Dade County Regulatory and Economic Resources DepartmentWebsite:
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Phone Number:786-469-2333 Orange County Consumer Fraud UnitWebsite:
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Phone Number:407-836-2490 Palm Beach County Consumer Affairs DivisionWebsite:
Phone Number:561-712-6600 Toll Free:1-888-852-7362 (Boca Raton/Delray/Glades) Pinellas County Office of Consumer ServicesWebsite:
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Phone Number:727-464-6200 Banking AuthoritiesThe officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies. Florida Office of Financial Regulation , Tallahassee, FLWebsite:
Phone Number:850-487-9687 Insurance RegulatorsEach state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions. Department of Financial ServicesPhone Number:850-413-3089 Toll Free:1-877-693-5236 TTY:800-640-0886 Florida Office of Insurance RegulationWebsite:
Phone Number:850-413-3140 Securities AdministratorsEach state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions. Florida Office of Financial RegulationWebsite:
Phone Number:850-487-9687 Utility CommissionsState Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations. Florida Public Service CommissionWebsite:
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Phone Number:850-413-6100 Toll Free:1-800-342-3552 TTY:1-800-955-8771 What are the 13 divisions of the Florida Department of Financial Services?Service Divisions. Accounting and Auditing.. Consumer Services.. Insurance Agent and Agency Services.. Investigative and Forensic Services.. Rehabilitation and Liquidation.. Unclaimed Property.. Workers' Compensation.. What does the Department of Financial Services in Florida do?DEPARTMENT OF FINANCIAL SERVICES Description
The department fights financial fraud, waste and abuse in Florida; audits the state's payments; and works to make government's finances transparent. Under the CFO's direction, the department also oversees the investment of funds held in the State Treasury.
Does Florida have a consumer protection agency?The Florida Department of Agriculture and Consumer Services' Division of Consumer Services is the state's clearinghouse for consumer complaints, information and protection.
What is the role of the consumer services unit in the Florida Department of Health?The Consumer Services Unit (CSU) is where the complaint process begins. It is the central intake for all complaints, including complaints alleging the practice of a healthcare profession or the operation of facilities/establishments without the appropriate license.
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Florida department of financial services division of consumer services
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