Forgot my gmail password and changed my phone number

I have forgotten my password, but my browser remembers it

If your browser remembers your password (that is, the password field is automatically populated when you log in to your Google account, and you're able to log in), you should be able to retrieve your password through your browser's password manager.

See the instructions for your browser:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera

I have forgotten the password for my private Google (Gmail) account

1. Visit Google's Account Recovery page;
2. Select the I don't know my password option;
3. Follow the instructions shown.

I have forgotten the username / email address for my private Google (Gmail) account

1. Visit Google's Account Recovery page;
2. Select the I don't know my username option;
3. Follow the instructions shown.

In order to recover your Google username using this form, you must already have specified a recovery email address or recovery phone number.

If you haven't specified any recovery information, you may still be able to find your username if you have fairly recently accessed your email account through a browser. Gmail displays your email address in the browser's title bar, so searching your browser's history for Inbox or Gmail might reveal your email address.

I have forgotten the username / email address / password for my work Google account (Google Workspace)

If you have an account on the Google Workspace service, you may still use the method described above. If this proves unfruitful, contact the administrator for your domain, who will be able to reset your password and/or find your username.

I have forgotten the admin username / email address for a Google Workspace account that I manage

First, try the methods described above. If this is unsuccessful, you may still reset the admin password by domain verification.

I have forgotten my username / email address / password, but I have a desktop / smartphone email client that still can fetch mail from my account

If you have already set up an email client to fetch mail from your account, you might be able to extract the username / password from that client.

Instructions on how to do that will vary depending on which client you use. Here are links to instructions for some of the most common clients:

• Mac OS X Mail
• Outlook Express
• Eudora, FoxMail, The Bat!

I have no access to my recovery email, phone, or any other option

You may still be able to restore access to your account by manually verifying your identity.

1. Go to the Google Account Recovery page
2. Enter your email address and click Continue.
3. If you are asked to enter the last password you remember, click I don't know.
4. Click Verify your identity which is located under all of the other options. (It is a small link.)
   

You will then be asked a series of questions which you must answer to the best of your ability. If you can provide enough accurate information, you will get your account back.

How do I prevent losing access to my account in the future?

See How do I protect my Google/Gmail account?

There’s never a wrong time to change your Gmail password. It’s always good to routinely switch your password for security purposes. Furthermore, you never know when a security breach will occur or if a hacker has compromised your account behind the scenes.

To ensure your Gmail messages and account settings remain private, change your Gmail password every few months. Even if you do this, you may sometimes forget your password since it gets changed frequently. This article will teach you how to change your password if you forgot it or simply want to secure your account.

There are a few ways to reset your Gmail account password. The first method we’ll cover is the easier option, which works if you cannot log in because you’ve forgotten your password. Here’s how:

1. Go to the Gmail login page, enter your email address, and click “Forgot password.”
   
   
2. Enter the last password that you remember then, click “Next.” Keep in mind, this doesn’t have to be your most recent password, any prior login credentials related to this account will let you move to the next step.
   
   
3. Now, check your backup email. You’re looking for an email with a 6-digit verification code. Note: A backup email, or recovery email, is one you’ve added to your account.
   
   
4. Now, enter the 6-digit code into the appropriate field on the Gmail website.
   
   
5. Assuming the code worked, you can now reset your password.

If this method doesn’t work for you, it’s time to go through the Account Recovery process. We’ll cover that in the next section.

How to Reset Your Gmail Password Using Account Recovery

If you can’t remember your Gmail password and think you’ve tried entering every possible combination, it might be time to reset it if you ever want to reaccess those precious emails.

To reset your forgotten Gmail password, you must have a registered backup email or mobile phone number in your account. Otherwise, Google cannot send a confirmation code to reset it.

Without one of the two requirements, Google prompts you to retry logging in, which brings you to a standstill. The only exception is if Google detects that you have logged in on that device before, it displays the new password option automatically, whether you entered an actual password or not. Here’s how to reset your password:

1. Navigate to “Google Account Recovery.”
   

2. Enter the email address you’re trying to access and click “Next.”
   

3. In the prompt that appears, click on “Try another way.”
   

4. Request a verification code to your linked mobile phone number or backup email. If you only have one of the two, it will automatically send the code to the registered option. Enter the code and click “Next.”
   

5. In the “Change Password” screen, create your new password, confirm it, then click on “Save password.”
   

6. After saving your new password, the Security Checkup screen appears. Click “Continue.”
   

7. You will now see your “Google Account” page, and your new password is now active.
   

As previously mentioned, the above steps require a registered backup email, phone number, or both. If you didn’t set either security option, you can’t change your forgotten password unless Google detects that you’ve signed in before on that device. For Google to detect previous login occurrences, skip clicking on “Try another way,” as shown above in Step 3, and guess your current or older password instead.

How to Change Your Existing Gmail Password when You Know It

If you already know your current password and can access your account, resetting it is as easy as clicking a link.

1. Sign in to myaccount.google.com.
   

2. Click “Security” in the left menu, and scroll down to the “Signing in to Google” section.
   

3. Click “Password,” then enter your current password if prompted.
   

4. Enter your new password and confirm it, then click on “CHANGE PASSWORD.”
   

How to Prevent Gmail Sign-In Issues

Suppose you can’t remember any of your security details, like your linked recovery email, or you no longer have access to your phone number. In that case, it’ll be incredibly tough to reset your password.

We recommend two things if the above scenario occurs.

1. First, ensure you set up two-factor authentication and that your email address gets linked to a phone number that you will always use.
   

2. Second, invest in a good free or paid password manager that keeps your passwords secure and accessible. That way, you won’t lose your password again and can easily find it using the application.
   

3. Lastly, set up the backup codes function and store them somewhere safe. Google allows users to have ten backup codes at one time. This step is helpful when you get locked out. If you lose the codes at any point, getting new ones will wipe out the old ones for added security.
   

Tips when Using Google Account Recovery

Unfortunately, a hacked Gmail account can be challenging to access because the interloper may have changed your contact information or backup email address. If this happens, you may not be able to complete the password reset processes above.

With all of Gmail’s security features, including Google 2-Factor Authentication (2FA), experience teaches that a Gmail account is not impenetrable.

• The first thing to do (assuming you’ve already tried the password reset instructions above) is go back to the Account Recovery page as you did in the first process (How to Reset Your Gmail Password if You Forgot It). Then, utilize the following tips when trying again.
• Use a familiar device, whether it’s a smartphone, a browser on a computer, or even a tablet. If you’ve used your Gmail account on that device, go back to that device for recovery.
• When choosing to use your last password, Google will ask for the last one you used, but many people have found that older passwords work just fine too to get you through the password reset process.
• When using your recovery email account, use the same recovery email as you did before the account got hacked.

Keep in mind that you can use Google Account Recovery more than once. If you fail the first time, try again.

Frequently Asked Questions

We’ve included this section to answer more of your questions about Gmail.

How often should I change my Gmail password?

Some security experts state that you should change your password every three months. You may wonder if that’s overkill.

While it’s not a terrible idea, you don’t necessarily have to change your account password that much.

For starters, stop using the same password for every account. If one account gets hacked, all of them will. Use a unique password of fifteen or so characters, numbers, and letters. You could also create an algorithm for each password so it’s easier to remember.

Next, please keep your contact information up-to-date and check it frequently. Once a hacker is in your account, they won’t have access long. With notifications, backup email addresses, 2FA, and text alerts, you’ll get notified immediately as long as your contact info is current.

I can’t get the 2FA code, so what else can I do?

If you can’t receive a ‘2FA’ code, the account recovery tool will guide you as a replacement. It’s worth noting that Google suggests creating an entirely new Gmail account if the account recovery tool doesn’t work. Unfortunately, you’ll need to update the credentials on every external service you used the old one for (account logins, banking, etc.).

How can I contact Google?

Google does not have a support team to help with free accounts (in this case, your Gmail account). So, it IS NOT as simple as making a phone call for help. Of course, this problem doesn’t mean you’re left entirely in the wind.

Google provides two links for additional help signing in. The first is the help center, and the second is the recovery form. Although neither will get you to a live person, both can help provide account recovery options specific to your needs.

I don’t have my password, phone number, or backup email. Is there anything else I can do?

This question is a widespread one that requires some out-of-the-box thinking. The first step is to check your devices unless you can navigate Google’s security questions, including the exact date you created your account. Is the account still active on an old smartphone, laptop, or tablet? If logged in on another device, you can’t use the option, but you can update the security settings.

Next, are you unable to access your backup email? Whether you’re using a Gmail account or another email client, complete the password reset process on that account and try to reaccess your Gmail.

Indeed, there are other ways to get back into your account, but it may take some creativity on your part. Otherwise, you’ll need to create a new Gmail account.

Can I turn off two-factor authentication on Gmail?

Yes. While not recommended, turning off two-factor authentication on your Gmail account is possible. Here’s how:

1. Visit the Google Account Management page and click on Security on the menu to the left.

2. Scroll down the page and click on 2-Step Verification.

3. Sign in to your account.

4. Click Turn Off.

Now, you can log into your account without the secondary verification steps.

Wrapping Up

Recovering a lost password can be a frustrating experience. Luckily Google gives you multiple methods to try to recover a Gmail password. As always, an ounce of prevention is worth a pound of cure; make sure you take the proper security steps before you are caught in a password-related crisis. Have any questions, experience, tips, or tricks about resetting a google password? Please let us know in the comment section below.

Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way.

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