How can i check if my medical card is active

Using your Medical Card

How can i check if my medical card is active

Welcome!

You are receiving a State of Illinois Medical Card.

What is the Medical Card?

The Medical Card is issued once to people who are enrolled for medical benefits. Show the paper card whenever you have a healthcare appointment.

  • No more monthly cards. Keep your new Medical Card! Do not throw this Medical Card away.

How do I use my Medical Card?

  • Take your Medical Card and a picture ID to any healthcare appointment. Your provider will use it to find out what services you are eligible for.
  • Do not throw your paper Medical Card away. Even if your medical benefits end, keep the Medical Card. You can use it again if you become eligible in the future.
  • If you have a spenddown keep your Medical Card to use when spenddown is met.
  • For questions about your medical coverage and/or if you believe a member of your household is eligible for services but did not receive a card, call DHS 1-800-843-6154 or HFS 1-800-226-0768 (TTY 1-877-204-1012).
  • If you have a LINK Card, keep it, you will continue to use it for your cash and SNAP benefits.
  • If you are a DCFS client call 1-800-228-6533.

What happens if I forget to take the card to my appointment?

If you forget your Medical Card, you can still receive healthcare services. Give your Medical Card number or any two of the following to your provider.

  • Name

  • Social Security Number

  • Date of Birth

To check your eligibility using the 24 hour automated system, call 1-855-828-4995

What if I am in a managed care plan?

You will receive a new Medical Card and may receive a separate card from your health plan.

  • Bring both cards to your appointment.
  • Be sure to stay up to date about your enrollment by reading any information sent to you by your health plan.
  • If you have questions about your enrollment in your health plan, you can call the toll-free number printed on the back of your health plan card.

What do I do if my Medical Card is lost or stolen?

  • Call DHS 1-800-843-6154 or HFS 1-800-226-0768 (TTY 1-877-204-1012) to request a replacement card. In the meantime, you still can receive healthcare services. Always take your picture ID with you.
  • There is no charge for a replacement card.
  • Your replacement Medical Card will be mailed to you.

Important Reminder

Be sure to keep your caseworker up to date about any changes, such as address or current phone number. It is important that your caseworker and your healthcare provider have the most current information.

Front of Medical Card

How can i check if my medical card is active

The Medical Card contains the name; the Medical Card ID number and the date of birth for each who is enrolled. Always keep this card in a safe place and never allow someone else to use the card.

Back of Medical Card

How can i check if my medical card is active

  • Call the toll-free number, 1-855-828-4995, if your card is lost or stolen, or if you have questions related to your coverage.

Using the 855 number on the back of your Medical Card

1-855-828-4995

  • Verify you are currently eligible for medical benefits through an automated voice response system
  • Other questions about your medical coverage

The Department of Healthcare and Family Services has transitioned from issuing monthly medical cards to annual paper medical cards. All currently eligible Medical Program clients should have received, in the mail, a new paper medical card along with an instructional brochure. The next time another paper medical card will be issued will be after the client’s annual redetermination. Clients are advised to keep their medical card and notices they receive regarding their eligibility. Medical providers will be required to check eligibility when providing services. Visit the links to your right to view the new medical card and informational brochure.

  • Introduction
  • Rules
  • How to apply for a medical card
  • Where to apply for a medical card
  • Further information

Introduction

If you have a medical card issued by the Health Service Executive (HSE), you can get certain health services free of charge. Normally, your dependent spouse or partner and your children are also covered for the same range of health services.

Anyone who is ‘ordinarily resident’ in Ireland can apply for a medical card. This means that you are living in Ireland and intend to live here for at least one year.

To qualify for a medical card, your weekly income must be below a certain figure for your family size. Cash income, savings, investments and property (except for your own home) are taken into account in the means test.

If you are coming to Ireland from Ukraine under the Temporary Protection Directive, you may be entited a medical card immediately. There is a special medical card application form (pdf) for people from Ukraine. This medical card application form is also available in Ukranian (pdf) and Russian (pdf).

GP visit cards: If you do not qualify for a medical card on income grounds, you may qualify for a GP visit card.

What health services are normally covered?

If you have a medical card, you are entitled to:

  • Free GP (family doctor) services, including out-of-hours services
  • Prescribed drugs and medicines — some prescription charges apply
  • In-patient public hospital services, out-patient services and medical appliances
  • Dental, optical and aural services
  • Maternity and infant care services
  • Some personal and social care services, for example, public health nursing, social work services and other community care services
  • Short-term counselling for mild to moderate psychological difficulties, using the Counselling in Primary Care Service
  • A maternity cash grant of €10.16 on the birth of each child (apply to your Local Health Office)

Other benefits

Medical card holders pay the Universal Social Charge on their income if it is over the exemption limit, but there is a reduced rate. Medical card holders may also be exempt from paying school transport charges and State exam fees in publicly-funded second-level schools. There may also be financial help with buying school books in certain schools.

Rules

Means test

Normally, your total income is taken into account in the means test for the medical card.

There are different guidelines for the means test depending on your age:

  • Means test rules for people under 70 years of age
  • Means test rules for people over 70 years of age

The assessment of a couple for medical card purposes is based on the age of the older person.

Discretionary card

If your income is above the limit, you may still be able to get a medical card if your circumstances would result in financial hardship without one. This is sometimes called a discretionary medical card.

The application process for the discretionary medical card is the same as for the means tested medical card, but you should also include information about your family’s medical expenses in your application.

People aged 16–25, including students

If you are aged 16–25 and dependent on a parent or guardian, you are eligible for a medical card if your parent or guardian has a medical card. (This does not apply if their income is above the means test limit and they have a discretionary medical card.) If you are already included on your family's card, you will be sent your own card when you turn 16.

If you live with your parent or guardian and you have an income over the medical card income limit for a single person living with family, you are considered financially independent and the usual means test applies.

If you are not living with or dependent on a parent or guardian, then you are considered as financially independent, regardless of income, and your application is assessed using the standard means test.

Domiciliary Care Allowance

If you have a child for whom you are getting Domiciliary Care Allowance, the child is eligible for a medical card, without a means test.

If the child does not have a medical card or GP visit card, you can register the child for a medical card online or download a registration form (pdf).

If the child already has a medical card or GP visit card, you do not need to register; they will be automatically registered for a medical card.

People who may qualify without a means test

  • Those with EU (European Union) entitlement — see 'Further information' below
  • Children under 18 years of age who have been diagnosed with cancer within the last 5 years
  • People affected by the drug Thalidomide
  • Women who have had a symphysiotomy
  • People who live in direct provision accommodation
  • Children in foster care
  • Women who were resident in certain institutions

After your card is issued

If your circumstances change, you must inform the HSE as you may no longer be eligible. For example, if your income or family circumstances change, you must inform the Client Registration Unit as soon as possible — see 'How to apply' below. Your card will be reviewed periodically.

Reviews

The HSE will ask you periodically to confirm your circumstances by completing an online review form. If you do not provide the information they ask for, your application cannot be re-assessed and your card may not be re-issued.

If you need a paper form, rather than the online review form, complete and return MC1 Medical Card and GP Visit Card Application Form (pdf). If you are aged over 70, the review notice you get will include a form that you can use instead of the online review form.

If you complete the review form by the given date but the review process continues past the expiry date of your card, the card’s validity may be extended so that you can continue to use it while the review is taking place. The extension is on a month-by-month basis so you should contact the Client Registration Unit to confirm that your card has been extended and continues to be valid.

Returning to work

If you are getting a social welfare payment for a year or more and return to work, you may be able to keep your medical card for up to 3 years. You will need to submit a new medical card application stating that you are applying on this basis. Dependent family members may qualify to keep their card, even if they become employed during this 3 year period.

People taking part in certain government schemes may keep their medical cards while they are on the scheme. See the assessment guidelines (pdf) for the list of schemes.

If you move

You can use your medical card for up to 3 months if you are living temporarily in a different area. In this case, you can attend any GP in the area participating in the medical card scheme. If you are going to be away longer than 3 months, you do not have to re-apply for a new Medical Card. You should make contact with your new Local Health Office where you will be advised of the GPs practising in your new area.

If you are changing your GP, you complete a Change of Doctor Form (pdf), giving details of the new doctor. The form is available online or by phoning Lo-call 0818 22 44 78.

How to apply for a medical card

If you have any questions before you send your application, you can phone Lo-call 0818 22 44 78, contact your Local Health Office, or email .

You can apply online for a medical card on mymedicalcard.ie. This is the quickest method of getting the card.

Alternatively, you can download a medical card application form:

  • MC1 Medical Card and GP Visit Card Application Form (pdf)
  • MC1(a) Medical Card and GP Visit Card Application Form - People Aged 70 Years or Older (pdf) if you are aged over 70

You can also get the application form and a list of participating GPs from your local health centre or Local Health Office for your area.

You return the form to the Client Registration Unit, along with any documents required. If you are applying online you can upload photos, scans or photocopies of the original documents specified on the form.

You can track the progress of your medical card application on the HSE website.

Applying if you are aged between 16 and 25

If you are aged between 16 and 25 and financially dependent on your parents or guardians, you must send in your own medical card application form and your parents or guardians need to make an application too. Send both applications together.

If you are aged between 16 and 25, and you are financially independent, you must complete your own medical card application form (pdf).

Selecting a doctor

If you apply online, the doctor you select will be contacted to accept you as a medical card patient.

If you apply using the printed application form, you can call the GP that you have chosen from the list of participating doctors. Usually, the GP you select must be within 7 miles of where you live. If the GP agrees to accept you as a patient for medical card GP services, you can send them the form to sign. If you are refused by 3 GPs, state this on your application, including details of the doctors, and the HSE will assign a doctor to you.

If you have been a medical card patient within the last 6 months and you want to have the same GP, you can use the paper application form and state that on the form.

Adding an infant to your card

If are a medical card holder and you have a baby, you can apply for a card for the infant if you are getting Child Benefit for the child. To apply, send a covering note with your name, address, phone number, PPS Number and medical card details and include a photocopy of the child's birth certificate and PPS Number. See below for contact details.

Children with Domiciliary Care Allowance

For a child that does not have a medical card or GP visit card, you can register the child for a medical card online or download a registration form (pdf).

If the child already has a medical card or GP visit card, you do not need to register; they will be automatically registered for a medical card.

Children diagnosed with cancer

Children under the age of 18 who have been diagnosed with cancer within the last 5 years are eligible for a medical card without a means test. The application form does not require information about income but does require a medical report. You can download the Medical Card Application Form for Children under 18 years, Form MC1(b) (pdf).

Appeals

If you have been refused a medical card and are not satisfied with the decision, you may have it reviewed. Your circumstances may have changed or you may have left out some relevant information from the original application. If you are not satisfied with the review you may make an appeal to the Appeals Office for your HSE Area. The contact details will also be contained in your letter of refusal. The Appeals Office will conduct a reassessment of your application. This will be conducted by HSE staff who were not involved in deciding on your original application.

Where to apply for a medical card

Further information

Assessment guidelines

The HSE has published assessment guidelines for medical card applications (pdf).

There is also an update to the assessment guidelines for medical cards and GP visit cards during the coronavirus pandemic (pdf).

Entitlement under EU Regulations

If you are getting a social security pension from another country in the EU, the EEA (European Economic Area) or Switzerland, or if you are working and paying social insurance in one of these countries, you may qualify for a medical card under EU rules if you are ordinarily resident in Ireland.

You must not be subject to Irish social security legislation. This means that you must not be in receipt of a contributory Irish social welfare payment or be working in Ireland and be liable to pay PRSI.

If you are living in Ireland and you are the dependant of a pensioner entitled under EU Regulations, or are the dependant of a person who is working in another country covered by the Regulations, you may be eligible for a medical card. You must not be subject to Irish social security legislation (in the case of child dependants this rule applies to the spouse or person looking after them).

Posted workers and their dependants may qualify for the medical card. These are workers who are employed in another country covered by the Regulations but are sent by their employers to work in Ireland for a limited time.

See the assessment guidelines (pdf) for more information about entitlement under EU Regulations.

To apply, you submit the medical card application form and include the relevant E or S form. The E or S form is issued in your country and confirms that you are part of a health insurance scheme in another EU/EEA country or Switzerland. If your country confirms that you are entitled to healthcare here you do not need to complete a financial assessment.

UK entitlement

You may be entitled to a medical card without a means test if you are ordinarily resident in Ireland and you are:

  • Getting a social security pension from the UK or
  • Working and paying social insurance in the UK

You must not be subject to Irish social security legislation. This means that you must not be:

  • Getting a contributory Irish social welfare payment or
  • Be working in Ireland and be liable to pay PRSI

If you were issued a medical card under EU regulations before the UK left the EU, the card continues to be valid.

For further information contact Locall 0818 22 44 78 or email

Page edited: 23 September 2022

How do I check if I have a medical card?

You can use your reference number to check the status of your medical card application online. When you apply online, you get a reference number at the end of the application process. When you apply by post and give a mobile number, we send a reference number by text.

How do I check my Illinois medical card?

The HFS Medical Card contains a toll-free number (1-855-828-4995) for customers to call to verify their own, or a family member's, eligibility. The number connects to an Automated Voice Response System.

How can I check my health card status in Qatar?

Enter your Qatar ID (QID) number. Select the “Check Expiry” option. Then, click on the “Next” button. On the next page, you will be able to view your Health Card validity in Qatar.

How much does a GP get for a medical card patient in Ireland?

Basic rates: Single person living alone aged up to 65: €184 for medical card and €304 for GP visit card. Single person living alone aged 66 and over: €201.50 for medical card and €333 for GP visit card. Single person living with family aged up to 65: €164 for medical card and €271 for GP visit card.