Android Auto Will Not Pair07-11-2019, 07:33 PMJunior Member Thread Starter Join Date: Apr 2019 Location: West Virgina Posts: 5 Android Auto Will Not Pair2019 CX-5 Touring. Eternal Blue. Bought it today. I loved the drive home, but I am sad to already have an appointment with service. The salesman was helping me connect the audio. The Bluetooth paired with my phone just fine, but the Android Auto would not. Then someone with more experience tried to help. We tried three different cables and two different phones, both Motorolla, G4 Play and a G6 Play. It actually flashed up three different times, so we know it tried, but it didn't stay on. The first time it came up it told me the car needed to have the emergency brake set to complete the pairing. The other two times it was obviously aware of the phone, but then that went away. I uninstalled and reinstalled AA on my phone. Installed fresh on my husband's phone. Everything was allowed access. I can't think of anything else we tried. Does anybody have any ideas? 07-11-2019, 08:00 PMJoin Date: Jan 2018 Location: United States Posts: 565 Any friend who has an iPhone? Might want to see if Apple Carplay works or not. Junior Member Thread Starter Join Date: Apr 2019 Location: West Virgina Posts: 5 Then I could listen to content from their phone? I will give it a try out of curiosity, but I will not change phone o/s. 07-11-2019, 09:48 PMJoin Date: Jul 2019 Location: Colorado Posts: 4 Did you enable Android Auto in the settings on your Mazda? I had to do that when setting it up for the first time. 07-12-2019, 02:47 PMJunior Member Thread Starter Join Date: Apr 2019 Location: West Virgina Posts: 5 Quote: Originally Posted by spchin24 Did you enable Android Auto in the settings on your Mazda? I had to do that when setting it up for the first time. Is there an enabling process? When we were trying to connect, the AA was on the screen below the Bluetooth and Apple "links" but it was greyed out and not clickable. When we connected the Bluetooth it was highlighted and worked fine. They seemed to know what they were doing, but it didn't work. I read some instructions and it seems the car should recognize that the phone wants to connect to AA and activate on its own. 07-13-2019, 11:13 AMJoin Date: Jan 2018 Location: United States Posts: 565 Quote: Originally Posted by SandyCWV Then I could listen to content from their phone? I will give it a try out of curiosity, but I will not change phone o/s. No, just to check if another phone/OS works or not. 08-03-2019, 07:44 AMJoin Date: Aug 2019 Location: Selden, NY Posts: 1 Quote: Originally Posted by SandyCWV Is there an enabling process? When we were trying to connect, the AA was on the screen below the Bluetooth and Apple "links" but it was greyed out and not clickable. When we connected the Bluetooth it was highlighted and worked fine. They seemed to know what they were doing, but it didn't work. I read some instructions and it seems the car should recognize that the phone wants to connect to AA and activate on its own. I have the same car almost the same phone and also could not activate android auto. What wound up solving the problem after two visits to the dealer and no results, I called Motorola and told them
my problem and asked them if there was a way to change the settings for the USB cable, there is, and I changed it from “charge only “ to “transfer files “, after that I uninstalled AA, reinstalled it, granted all the permissions and then all the instructions appeared on the car screen and everything worked. Junior Member Thread Starter Join Date: Apr 2019 Location: West Virgina Posts: 5 Thanks for
the reply! That explains a lot. I messed around with my phone and do remember changing that setting, but didn't associate it to why AA started working all of a sudden. LOL I checked the connection the morning that I was taking it to the dealer for service and everything worked. Went to the service appointment anyway and the technician thought I was crazy. He obviously had very little experience with AA, but was happy I had solved my own problem, though I had NO idea what fixed it. Join Date: Jan 2018 Location: York PA Posts: 709 This conversation confirms two of my assumptions about Mazda.
Congratulations on solving your problem. Enjoy your new Mazda. 09-21-2020, 07:49 PMJoin Date: Sep 2020 Location: Casselman Posts: 1 Quote: Originally Posted by CXmold I have the same car almost the same phone and also could not activate android auto. What wound up solving the problem after two visits to the dealer
and no results, I called Motorola and told them my problem and asked them if there was a way to change the settings for the USB cable, there is, and I changed it from �charge only � to �transfer files �, after that I uninstalled AA, reinstalled it, granted all the permissions and then all the instructions appeared on the car screen and everything worked. Thank you CXmold. You are a genius! Does Mazda Connect have Android Auto?You can display the Android Auto™ home screen by pressing the on the commander switch while any Android Auto™ screen is displayed. To move from the Mazda Connect screen to the Android Auto™ screen, press and hold the on the commander switch. Rotate the or slide it to select the item or icon.
Does CXWhat Connectivity Features Come with the 2022 Mazda CX-5? The new 2022 Mazda CX-5 comes with Apple CarPlay® and Android Auto™ as standard connectivity for all the trims in the integrated voice-activated infotainment system sporting through a 10.25-inch color display.
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