The Ring Doorbell and Cameras provides 24/7 surveillance of the area in front of your home, but it must be constantly connected to a Wi-Fi network to do this. You may run into connection issues, changed your Wi-Fi, or need to reconnect it which requires you to go into the settings of your Ring device. Show
Below are steps to change your WiFi on any Ring doorbell or Ring camera:
Making sure you have a strong Wi-Fi connection is critical to being able to monitor your home. There are common pitfalls users need to be aware of such as being on the wrong Wi-Fi frequency. If you are still encountering issues, keep reading for more troubleshooting steps. How to Change Wi-Fi on the Ring DoorbellTo change the Wi-Fi network on Ring Doorbell, select the device in the Ring app. Then, select “Device Health” and “Change Wi-Fi Network.” Follow the on-screen instructions and enter the selected network’s password when prompted. Note: Your Wi-Fi network password cannot have any special characters in it to connect it to your Ring Doorbell. Ring Doorbell Set-Up ModeYou must manually put your Ring Doorbell in set-up mode to change the Wi-Fi network, so this cannot be done remotely. You can put the doorbell in set-up mode before you start the process in the Ring app or when prompted. The way you put your doorbell in set-up mode depends on which Ring Doorbell model you have:
You’ll know your doorbell is in set-up mode when you see a spinning white light on the front of the device. Next, follow the instructions on your Ring App to complete the steps to connecting your Ring Device to your Wi-Fi network. If you need to change the Wi-Fi network, but the doorbell won’t go into set-up mode, you may need to perform a hard reset:
Only perform a hard reset if necessary as it will erase your doorbell settings, and you will have to complete the entire set-up process again. Alternative Solution – Change your SSID name (WiFi Name)If you setup a new Wi-Fi network, you can actually go to your Wi-Fi router settings and change the WiFi Network SSID name (WiFi name) to your old Wi-Fi networks name and the Ring Device will reconnect to it instead. Choosing Ring Doorbell Wi-Fi FrequencyMany Wi-Fi routers have two frequencies: 2.4 GHz and 5 GHz. The 2.4 GHz frequency has a more extended range but a slower speed than the 5GHz one. When choosing a Wi-Fi network for your Ring Doorbell, you may see both frequencies listed as separate networks. Use the table below to check which frequency your doorbell is compatible with:
If you have a dual-connection Ring Doorbell model and a dual-band Wi-Fi router, you can choose which frequency you want to use. Consider using a network that has fewer devices connected to it. For the fastest and strongest connection between your dual-band doorbell and your Wi-Fi network, use the 5GHz frequency and add a Ring Chime Pro Wi-Fi extender if needed. Why Change the Wi-Fi on the Ring Doorbell?If you change your Internet Service Provider (ISP) or your Wi-Fi network name and/or password for any reason, you will need to update your Wi-Fi network in the Ring app. You may also need to manually reconnect your Ring to Wi-Fi if the doorbell loses its connection and can’t reconnect on its own. You can reconnect manually using the same steps for changing the Wi-Fi network. Lastly, if your power goes out temporarily, you can use your phone’s hotspot to keep your Ring Doorbell functioning. All you have to do is turn your hotspot on in your phone’s settings and connect to it in the Ring app like a regular Wi-Fi network. Keep in mind that using your phone’s hotspot may use phone data, so it’s recommended to check the details of your phone plan before using your hotspot for your Ring Doorbell. Final ThoughtsAnytime you change your Internet provider or Wi-Fi network information, you will need to reconnect your Ring Doorbell to your Wi-Fi network. You can change the Wi-Fi network of your Ring Doorbell in the Ring app. You will also need to put the doorbell in set-up mode by pressing the button on the back or side of the device or behind the face plate, depending on what model you have. Need to reset your Ring Doorbell’s Wi-Fi instead? Check out this article for more tips! How do I connect my Ring to my WiHow to Reconnect Your Ring Video Doorbell or Security Camera to Wifi or Change Your Wifi Network. Tap on the three lines (≡) on the top left of your Dashboard.. Tap Devices.. Select the doorbell or security camera you need to reconnect to wifi.. The next screen should be the Device Dashboard.. Tap on Device Health.. Why is my Ring not connecting to WiIn the Settings app (the gear icon) tap Wifi. Under this setting, you'll see a list of different network names. Below that list, tap the option that says 'Ask to Join Networks', then select 'Ask'. Then try running through setup again to see if the Ring temporary network appears.
How do I reset the WiTo reset/reconnect Wi-Fi on the Ring Doorbell:. Remove the doorbell from its mount.. Log into the Ring app and tap the menu icon.. Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”. Press the orange button on the back of your Ring.. Use your phone to connect to the Ring.. |