Smartphones are expensive and accidents happen. Now that we've stated the obvious, it is perhaps helpful to mention that most of us carry a lot of private information on our mobile devices. Whether it is a company-issued device or one of top Android phones purchased after months of savings, the odds are that the data within the device is actually more valuable than the device itself. Show
There have been many independent developers who've created apps designed to help users find lost phones or, at the very least, to wipe them remotely. Many of those apps required root access to work properly (and to avoid being removed through a malicious wipe), so they never became mainstream. While some of these apps still exist in one form or another, big smartphone manufacturers have developed their own tracking apps. Samsung leads the Android pack with its Find My Mobile service providing a few handy options in case of a lost or stolen device. But how does Find My Mobile work, and how can it be activated? We answer these questions and a few more below. What is Samsung's Find My Mobile service?Find My Mobile is a service that can beaccessed via a Samsung account on desktop or (other) mobile device. After activation, users can locate, remotely backup and wipe data on their registered Galaxy mobile device. With “Track location” on, the service will issue an automated update on the lost device's location every 15 minutes. The service also offers additional features, including a “Ring” function to locate the device if it's in the vicinity of the owner, a lock screen feature, and the ability to prevent power off and show a contact message. How do I activate Find My Mobile?Complete the following steps on your phone to activate Find My Mobile:
After step 3, if you're not logged into your Samsung account, you’ll need to enter your credentials or create an account. What is a Backup code, and how do I set it up?Two-factor authentication—or 2FA—is a great way to secure your device, but the way Samsung implements it for Find My Mobile is not particularly well-thought-out. The best example of the weirdness of Samsung's 2FA on Find My Mobile is that the service sends a 2FA code to the missing phone when you want to erase the device. To Samsung's credit, you can get around this, but the solution isn't perfect because you need to make sure it's set up beforehand—something that isn't clear until you need to erase a stolen phone. The solution in question is either disabling 2FA for Find My Mobile altogether or setting up what Samsung calls Backup codes—single-use 2FA codes that you can save in a text document or write down in a notebook. To set up Backup codes, open the settings app on your phone and follow these steps:
Backup codes are single-use, so make sure you open this settings page and generate new codes if you ever do have to use them. To be fair, there are alternatives to using Backup codes, like using an authenticator app, but those all involve signing up for yet another service or downloading a separate app. Backup codes are the simplest way to make sure you can use the Find My Mobile app to its full extent without disabling 2FA entirely. How do I locate my phone using Find My Mobile?Once Find My Mobile is set up on an Android phone, owners should go to the Find My Mobile webpage and log in using their Samsung account. From here, they will see a list of any Samsung devices for which they have activated Find My Mobile.
If the device location is found, users will see an active indicator on the map, together with the device's status, battery level, and network connectivity type (mobile or Wi-Fi). They will also be able to access the remote features mentioned above.
It is worth mentioning that Find My Mobile will only work if the lost device is turned on and connected to a network. Because of this, Samsung also offers a feature to remotely adjust power settings to extend the life of lost devices and give users more time to locate them. Additionally, Find My Mobile can also be used to retrieve access to a device in case of a lost password or PIN, but to do so, users will have to turn on the Remote Unlock during the setting up process. Some mobile carriers might offer the Google Find My Device service instead of Samsung Find My Mobile. If that's the case, log into Find My Device using your Google account credentials to access remote access features. What can I do after I locate my device using Find My Mobile?If you've lost your phone and subsequently relocated it using Find My Mobile, it's worth picking it up. First, you might want to ensure it's not with someone else. Unfortunately, Samsung only lets you check your phone's location once every 15 minutes, so determining whether it's sitting on a park bench or in someone's pocket will take at least 16 minutes. If the location changes, you'll know it's not where you left it, and you might have a chance to at least have a conversation to get it back. How to make your phone ring on Find My MobileSo, you've used a tablet to track your device to a shopping center, park, parking lot, or what have you, but you obviously can't run around and tell everyone to empty their pockets, so what's a phoneless vigilante like yourself to do? Fortunately, Samsung has you covered. Find My Mobile can help you pinpoint your device with the Ring feature—regardless of the sound mode it is set to or the volume it is set to. To make your device ring, simply select Ring on the Find My Mobile page and then Start in the pop-up that follows. The device will start ringing for one minute, alerting you to its presence. Unfortunately, this ringing can be stopped from the device, so it might take a few tries with you awkwardly scanning the crowd for people with confused or concerned expressions. Do not confront thievesWhether you should do this if your phone has been stolen is another story entirely...in fact, you probably shouldn't hop in your car and confront the criminal who stole your phone. Instead, your best bet is to ensure your data is secure and inform local law enforcement about the location of your device. Your mileage may vary regarding the success of this step, but it's certainly not worth risking your personal safety to retrieve a stolen device. So, let's look at what steps you can—and should—take to secure your phone and information when it's been stolen. Back up your data to the Samsung CloudIf you often have valuable information on your phone that you can't stand to lose, you should absolutely have a robust backup strategy in place. If it's been a while since you ran a backup, Find My Mobile allows you to run a quick backup of your device remotely. All you need to do to run a backup is sign in to Find My Mobile on a desktop or mobile browser—as above—then follow these steps:
That's it. Once you click Back up, your phone will start to back up the requested information if it's connected to a mobile network. Unfortunately, this isn't a silent procedure and does trigger a notification on your phone, meaning anyone that has your phone will be alerted to the fact that you're backing it up. As each individual backup completes, the Find My Mobile page will reflect the time the backup completed in the pop-up window. Erase the data on a lost or stolen phone with Find My PhoneStoring confidential or sensitive information on a phone is always risky. If your phone is stolen, you want a way to make sure that any information you've stored on it isn't used maliciously. A good way to lock that information down is by erasing it from the device completely. To erase a missing phone with Find My Mobile, log into the service, then follow these steps:
Erasing your phone should be a last resort since you won't be able to track or control it once you've performed the reset. On the positive side, if your phone is stolen, the thief will still be locked-out because the phone will make them enter your Google account password before they can re-initialize the device. Getting your phone backWhile Samsung's Find My Mobile is far from perfect, it is a valid tool to help find your lost devices or at least prevent unauthorized access to the data within. And since we're talking about protecting Samsung phones, we have recently rounded up the best Galaxy S22 screen protectors. You may want to look at them to ensure your device is safe from loose keyrings and rogue coins. Can you track a Samsung tablet if it's turned off?Locate my device
If you have enabled the 'Send last location' in Find My Mobile settings, it will send your device's last known location to the server before it was switched off, helping you track its location.
How do I locate my tablet?Remotely find, lock, or erase. Go to android.com/find and sign in to your Google Account. If you have more than one phone, click the lost phone at the top of the screen. ... . The lost phone gets a notification.. On the map, you'll get info about where the phone is. ... . Pick what you want to do.. Can you locate a turned off Samsung?Now it's even easier to find it. No need to panic, we'll get your Galaxy back. Find My Mobile gives you access to the location of your device, even when it's offline. You can also backup its data to Samsung Cloud, block access to Samsung Pay, and even control it remotely – all on the Find My Mobile website.
How can I find my Galaxy device?Remote unlock must be activated in order to use the Find My Mobile unlock feature. Go to Find My Mobile on a PC. 2 Click "Sign in", then enter your Samsung account credentials to log in. 3 On the left, you will find all the devices linked to the Samsung account you are using.
|