How to unlock accidental touch protection in samsung

Galaxy M31 | Support Specifications Forum

My phone screen touch has been blocked due to activation of touch protection . I can't go the system setting even to disable this function. Kindly advise a solution . 


1 Answers


Hello, Ratan!

So the device no longer responds on a single touch?

I think that in this case only a reset via the recovery mode will help.

Greetings!

How to start and use the recovery mode

Android The recovery mode is some kind of second operation system that is made to save the Android device if nothing works anymore. But what exactly can i do with the recovery mode and how do i use it? Recovery-mode: What's that? [caption id='1947'...


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Last Update date : Aug 10. 2022

Before you try out below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order.  

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions. 

Protect your device from accidental touches when it’s in dark places, such as in a pocket or bag.

How to turn on Accidental touch protection

Step 1. Go to Settings

Step 2. Tap on Display

Step 3. Tap on  Accidental touch protection’ switch to turn on.

How to unlock accidental touch protection in samsung

How to turn off Fingerprint always on on the Galaxy Z Flip

On Galaxy Z Flip, there is a way to avoid accidental fingerprint touches by turning off 'Fingerprint always on' setting.

Step 1. Go to Settings.

Step 2. Search for and select Fingerprint always on

Step 3. If you already have a fingerprint saved, disable this feature by tapping the switch next to Fingerprint always on

Light is blinking on phone screen Click to Expand

After turning on Accidental touch protection, you may notice a small pixel-sized light flashing on the top of your phone in the dark. When you touch the screen while the Accidental touch protection function is activated and Always-on display is preset to 'Tap to show', such small light flicker will appear.

That is because the proximity sensor is operated due to Accidental touch protection, and it is not a product defect. 

The models that the proximity sensor is located behind the display panel are as below.

  • Galaxy A91, Galaxy A90 5G, Galaxy Note10 Series, Galaxy S20 Series, Galaxy Z Flip 

Note: Device screenshots and menu may vary depending on the device model and software version.

If you are experiencing unusual behavior on Samsung mobiles, tablets or wearables, you can send us a question in the Samsung Members app. 

This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.

Thank you for your feedback!

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How to unlock accidental touch protection in samsung

Accidentally calling someone or sending a message full of gibberish when your phone is in your pocket or bag can be embarrassing. Luckily, your phone has a feature that prevents pocket dials. It’s called Accidental touch protection, and it keeps your screen inactive when the phone is in a dark place so no phone calls or messages are inadvertently made.

Since you probably keep your phone in your pocket or bag most of the time, you should turn on Accidental touch protection. This will prevent any accidental screen touches while your phone’s stashed away.

From Settings, search for and select Accidental touch protection. Tap the switch next to Accidental touch protection to turn this feature on. Now you can have peace of mind throughout the day.

If you are in a particularly dark place and need to use your phone, just swipe the lock icon to the left or right to dismiss Accidental touch protection.

How to unlock accidental touch protection in samsung

On the Galaxy Z Flip you can also turn off the "Fingerprint always on" setting to avoid being locked out by accidental fingerprint touches. Navigate to and open Settings, and then search for and select Fingerprint always on. If you already have a fingerprint saved, you can disable the feature by tapping the switch next to Fingerprint always on. Or, you can add and save a new fingerprint.

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How do I turn off accidental touch protection on my Samsung phone?

Navigate to and open Settings, and then search for and select Fingerprint always on. If you already have a fingerprint saved, you can disable the feature by tapping the switch next to Fingerprint always on.