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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***  08-29-2013 04:29 PM
I pocket erased all my text messages. I have them backed up to the Cloud supposedly, but can't figure out how to download them back onto my phone. Went to a Verizon Wireless store today and they were useless. They didn't know anything about using Cloud. Looking online here, it appears that I should be able to select them and restore them, but I don't have the download option when I'm in Cloud. Any alternatives to Cloud to restore these deleted texts too?
1 Solution 08-29-2013 07:15 PM
You could use a third party sms backup app from the Play Store, but it needs to be installed and running prior to the messages deleting. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer. 08-29-2013 07:15 PM
You could use a third party sms backup app from the Play Store, but it needs to be installed and running prior to the messages deleting. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer. 12-07-2013 09:59 PM
This hasn't been answered! What the heck? I need to RESTORE messages that have previously been synched to the Cloud. What the hell is the point of having stuff "backed up" to the Cloud if we can't restore it!! Using a third party SMS backup app is not the answer to this question. 12-10-2013 09:29 AM
I know it's important to backup those precious messages humbledvapor! I'm sorry if you're using Verizon Cloud it will not support the backup of messages using a third party app. Please see these FAQ's for more info. http://tiny.cc/c3zv7w JonathanK_VZW 12-10-2013 11:01 AM
The poster was trying to restore their messages FROM the Verizon Cloud. Read it again please. I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer. 05-05-2014 11:15 PM
I spent about 15 minutest trying to have the same question answered by the Verizon tech support people. The first answer I received was that it was not possible to restore the messages. When I asked why the Verizon Cloud offered the option to save messages, I was told to hold. About 5 minutes later, I was told that I had to open the Messages app and wait for the messages to download. I had done that for two hours and nothing....Finally, I decided to save all the
messages on the phone's SIM card using the Messages' "Save Conversations" option. I then, transferred the SIM card to the new phone, told it to "Restore Messages from SIM card and viola. All the messages were restored. I hope this helps. Until Verizon figures out the glitch in their app, this is the best way to restore your text messages. 09-26-2014 08:16 AM
Go to cloud app. Tap on the menu button on top left of app. Go to Tools. Tap on Content Restore and it will prompt you to choose the items you would like to restore and then the process will begin. I hope this info was helpful. 05-08-2019 01:05 PM I tried this today but looks like they've changed the app. I can see all my archived text messages, but do not see the option to restore. Wow. 05-10-2019 01:41 PM Woostermatt, I know how important it is to make sure you have all the information you need about your text messages. I'm constantly going back to reference my text messages. So let's figure this out together. Please tell me more information. What is the latest software your device is on? Are you currently part of the Verizon Wireless Family? JenniferL_VZW How do I see my backed up messages on Verizon Cloud?Tap the Gear icon. Tap Tools. Tap Content Restore. Select Messages, then RESTORE.
Does Verizon cloud backup texts?Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages.
Can I see old text messages on my Verizon account?With Verizon, you have the ability to see your history for text messages. As long as you have access to a phone number and its security details, you can view the SMS history of both messages that have been received and sent.
How do I find my backed up text messages?How to restore your SMS messages with SMS Backup & Restore. Launch SMS Backup & Restore from your home screen or app drawer.. Tap Restore.. Tap the checkboxes next to the backups you want to restore. Depending on what you chose to back up, you may have both call logs and SMS messages.. |
How to view backed up messages on verizon cloud
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