Victoria secret credit card customer service email

How To Make a Victoria’s Secret Credit Card Payment

  • Pay Online
  • Pay by Mail
  • Pay by Phone
  • Pay In-Store
  • Due Date and Processing Time

Victoria secret credit card customer service email

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Victoria’s Secret has been around since 1977 and has established itself as an iconic brand. The store offers a wide selection of lingerie, swimwear, sportswear, loungewear, fragrance and accessories. Known for its lingerie, Victoria’s Secret is popular with those who love to pamper themselves with something feminine.

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If you are a Victoria’s Secret shopper, you can take advantage of rewards and benefits by applying for and using the Victoria’s Secret credit card, issued by Comenity Bank. Of course, once you use the card, you’ll want to make payments on time to avoid late fees. Here’s everything you need to know about your options for making a Victoria’s Secret credit card payment.

When paying your Victoria’s Secret credit card bill, you have a variety of options. Here’s how to complete your payment using each method.

Pay Your Victoria’s Secret Credit Card Online

For a quick and convenient way to pay your bill, you can make your payment through the online portal. Navigate to the Victoria’s Secret Credit Card account center and follow these steps.

  1. If you are new to paying online, register for online account access first. Select “Register Now” and provide your credit card number, ZIP code and the last four digits of your Social Security number.
  2. Once you have online access, you can log in to your account using the username and password you selected.
  3. Have your checking account number and bank routing number ready, and follow the prompts to make a payment.

Note that it may take up to two business days for the funds to be withdrawn from your bank account. As long as you make your payment online before 5 p.m. EST on the due date, you won’t be charged a late fee.

Pay Your Victoria’s Secret Credit Card Via EasyPay

You can also pay your Victoria’s Secret credit card online through Comenity’s EasyPay system. This system is similar to the regular method of paying online, except you don’t have to register for online account access. Here’s how:

  1. Navigate to Victoria’s Secret account center, but instead of signing in or registering, click the “EasyPay” button on the banner located at the top of the page.
  2. Enter your credit card account number and zip code and verify your identity with the last four digits of your Social Security number.
  3. Follow the prompts to make the payment.

EasyPay is convenient when you’re in a hurry, but keep in mind that you won’t be able to see information about your account through this system. Instead, it just allows you quick access to make a payment.

Pay Your Victoria’s Secret Credit Card by Mail

You can also mail in a check or money order to make your payment. Include your payment coupon if you have it or write your account number on the check or money order. Mail your payment to:

Comenity Bank-Victoria’s Secret
P.O. Box 659728
San Antonio, TX 78265

Pay Your Victoria’s Secret Credit Card by Phone

To make your Victoria’s Secret payment by phone, call 800-695-9478 Monday through Saturday from 8 a.m. to 9 p.m. EST. The phone number for the Victoria’s Secret Mastercard is 1-844-271-2596.

A $9 fee applies to make a payment by phone.

Pay Your Victoria’s Secret Credit Card at a Store Location

You can also make your payment at any Victoria’s Secret store location. Have your account number handy when making the payment.

Victoria’s Secret Payment Due Date and Processing Time

Your Victoria’s Secret bill payment due date will be at least 25 days after the close of the billing cycle. Check your statement to find out your specific due date, and pay at least the minimum amount by then to avoid a late fee. To avoid interest charges, pay your entire balance on or before the payment due date.

Make an online payment before 6 p.m. to ensure that you are not charged a late fee. Note that it might take a couple of days for the payment to be debited from your bank account. If you do not make your payment on time, you will be charged a late fee of $30 — or $41 if you’ve made other late payments within the past six months.

Using one of these convenient ways to pay your Victoria’s Secret bill will ensure your account stays in good standing so you can shop when the mood strikes.

Information is accurate as of Oct. 18, 2022.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

What is Victoria Secret email?

Email: [email protected]. Click here to locate a Victoria's Secret store nearest to your address. Stores can be located by city, state or zip code.

Who do I call about Victoria Secret credit card?

Call Customer Care at 1-800-695-9478 (TDD/TTY: 1-800-695-1788). Please rest assured that our always-on comprehensive and robust security program is working hard to protect your personal and financial information.

Where do I mail my Victoria Secret payment?

Victoria's Secret: 1-800-695-9478 • TDD/TTY: 1-800-695-1788 • comenity.net/victoriassecret • Comenity Bank, PO Box 182273, Columbus, OH 43218-2273 When writing, include your name, address, phone number and Account number.

How do I close my Victoria Secret credit card?

To cancel your Victoria's Secret Credit Card, call customer service at (800) 695-9478 or the number on the back of your card. Before canceling, make sure to pay down any outstanding balance you might have on your account.