If you’re a current account customer, you can retrieve your customer number instantly using our simple lookup tool below. You’ll need your card and card reader to hand.
Remember, any card reader will work, as long as it accepts your debit card – it's equally safe and secure.
Don’t have a card reader?
Your customer number can also be found using our Banking app, by following these simple steps:
1. Log in to the app
2. Go to the menu in the top
right corner
3. Tap 'Details & Settings'
4. Tap 'Your details' to see your customer number
If you don't have our Banking app or a current account, call us on 03457 30 20 11 (UK) or +44 1793 65 67 89 (abroad). Lines are open Monday to Saturday, 8am to 6pm.
For the best online experience, we recommend logging in at usbank.com. For the best mobile banking experience, log in or download the U.S. Bank Mobile App. Once logged in, open
the main menu, and select Help & services. Scroll down and choose Customer support within the “Contact us” section. From here you can receive assistance several ways. Bill Pay Technical Support Mortgage Customer
Service: Credit Card Customer Service Wealth Management Trust and Investment ServicesKNOWLEDGE BASE
Online banking steps:
U.S. Bank Mobile App steps:
Additional information
For technical support using online banking or bill pay: 800-987-7237*.
For help with your existing mortgage account: 800-365-7772*.
Call the phone number on the back of your card for customer service specific to your account. Or call one of these general numbers:
Cardmember Service consumer: 800-285-8585*.
Cardmember Service business: 866-485-4545*.
For help with your Trust and Investments online experience
or access issues: 855-594-7236* (toll free).
U.S. Bancorp Investments, Inc.
For service, trading, and new investment accounts: 800-888-4700*.
Military Service Center
For help with Servicemember Civil Relief Act questions: 800-934-9555* | International collect - 513-277-5899*
General Banking Customer Service
For 24-hour help with checking, savings, and loan accounts: 800-USBANKS (872-2657)* | International Collect
– 503-401-9991*.
*We accept relay calls.
Contact us
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