What is regions bank customer service number

Regions Financial Corporation is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage and insurance products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,600 banking offices and 2,000 ATMs.

1900 Fifth Avenue North
Birmingham, AL 35203
//www.regions.com

Phone Contacts

Main: (205) 581-7890
Toll Free: (800) 734-4667

Online Banking Customer Service  1-800-472-2265

Visa CheckCard Customer Service  1-800-295-8472

Regions Credit Card Customer Service  1-800-253-2265

Lost or Stolen Regions CheckCard  1-800-295-8472

Revolving Credit / Home Equity Line  1-800-231-7493

Client Services / Business & Commercial  1-800-787-3905

Regions Mortgage Customer Service  1-800-986-2462

Regions Mortgage Origination Center  1-877-536-3286

Report Fraud  1-800-734-4667

International*  1-800-458-5890

*Note: Customers inside the United States should not use this number. Some international charges may still apply.

Email Contacts

If you are a Regions customer and have account-specific questions, please log in to Online Banking and select “Secure Email Messages” from the Customer Service tab. Follow the on-screen instructions to send and receive secure messages with a Regions banker.

General Inquiries

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Holt C.
Vice President, Customer Experience and Strategy
35244
[email protected]

Linkedin contact 

Secondary Contact
David Sherrill
Senior Vice President--Customer Experience
1900 Fifth Avenue North
Birmingham, AL 35203
[email protected]

Chief Executive
O. B. Grayson Hall, Jr.
Chairman, President and Chief Executive Officer
1900 Fifth Avenue North
Birmingham, AL 35203
[email protected]

Last updated: July 4, 2022.

Meet Reggie

Digital Services

Hi, I’m Reggie®.

Tell me a little about how I can help. I will assist or connect you with a Regions banker who can answer your questions, make quick changes to your account, find the resources you need and more.

Message us anytime — its fast, safe and easy.

  • Log in to Online Banking from a desktop computer and select Message Us from the bottom right of the screen to send and receive messages.
  • In the mobile app, find the icon in the top right of any screen to access support. Or, select Help & Support in the main menu, then Message Us.
Help is only a tap away. Our conversation history carries over between Online Banking and the mobile app. You can send or review messages at your own pace, in either place. Tell me in a few words what support you’re looking for and I’ll offer quick assistance. If you need additional help, I can connect you with a Regions banker. Sending a secure message has great benefits, including:
  • Convenience — When you ask a question or request information, your conversation history is always saved. No waiting on hold or worrying that you’ll be interrupted: You are free to close out of your Online Banking session, get back to your day and return whenever is best for you. 
  • Speed — I can answer questions and offer guidance in real time, so you’ll get the fast, knowledgeable support we know you rely on from us. Bankers are available 24 hours a day, 7 days a week.
  • Security — You can rest assured that any secure message you send or receive relies on the same encryption you can expect with Online Banking, and all of your account information will remain safe and protected. Learn more about Online Banking secure connections. 

If you’re not yet an Online Banking customer, you can enroll now1 to start sending secure messages.  

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Why Regions?

We're committed to keeping customers first, providing tech-driven convenience and being a strong community partner.

Digital Investing

We put you in control, with a diversified investment portfolio that's based on your financial goals and risk tolerance, plus access to our team of Financial Advisors for planning and guidance whenever you need it.

Create a budget and track goals

With Regions My GreenInsights, you can use simple charts online to create a budget, watch your cash flow and see all your finances (including those at other institutions). You can also track progress on savings and payoff goals, set up spending alerts and more.

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Help & Support

Need help? We're here to help you find what you need.

Find a Location

Use our location search to find the branch or ATM nearest you, or search for Regions Mortgage Lenders, Financial Advisors and Wealth Advisors.

What is the customer number?

Customer Number means the system-generated, or other distinguishing number, assigned by the Department to each person conducting business with the Department.

How do I instant message with Regions Bank?

Message us anytime — it's fast, safe and easy. Log in to Online Banking from a desktop computer and select Message Us from the bottom right of the screen to send and receive messages.

How do I check my Regions account balance?

You can monitor your account balance through Regions Online and Mobile Banking, at 1-800-REGIONS (734-4667), or at Regions ATMs or branches.

Why is my Regions account locked?

When you are unable to answer a security question correctly, access to your accounts may be locked. If you know your Online ID and password, you can enter additional information to unlock your security questions.

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