Blue cross blue shield federal employee program claim address

The Blue Cross and Blue Shield Service Benefit Plan, also known as the BCBS Federal Employee Program® (BCBS FEP®), has been part of the Federal Employees Health Benefits Program (FEHBP) since its inception in 1960. It covers about 5.5 million federal employees, retirees and their families out of the nearly 8 million people who receive their benefits through the FEHBP.

The Blue Cross Blue Shield Association negotiates annually with the U.S. Office of Personnel Management (OPM) to determine the benefits and premiums for the Blue Cross and Blue Shield Service Benefit Plan. The 35 local member companies of the Blue Cross Blue Shield Association are the primary points of contact for Service Benefit Plan members. Those Plans, including Regence, are responsible for processing claims and providing customer service to BCBS FEP members.

Claims are processed according to the benefits, rules, guidelines and regulations of the federal government, which supersede state laws. Blue Cross and/or Blue Shield Plans offer three coverage options: Basic Option, Standard Option and FEP Blue Focus.

Identifying members

All FEP member numbers start with the letter "R", followed by eight numerical digits. Note: On the provider remittance advice, the member number shows as an "8" rather than "R".

The enrollment code on member ID cards indicates the coverage type. View sample member ID cards.

Pre-authorization

Both the Basic and Standard Option plans require that some services and supplies be pre-authorized. The Blue Focus plan has specific prior-approval requirements.

View the lists:

  • FEP Blue Focus
  • FEP Basic and Standard

Submit pre-authorization requests via Availity Essentials.


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Blue Cross and Blue Shield Association
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Save time and money when you submit your claims electronically using Electronic Data Interchange (EDI). Learn more and enroll in EDI on our Manage electronic transactions page.

If you still need to submit paper claims, use the Claims Routing Tool to determine the correct mailing address for each member. Because claims mailing addresses are different for different Blue Plan members, using the Claims Routing Tool is the most accurate way to determine a claims mailing address.

However, if you are unable to use the Claims Routing Tool, use the current addresses listed below. Claims mailing addresses are also included in all online member eligibility results.

List of claims mailing addresses

BlueCard out-of-area program:

Check subscriber ID for three-letter prefix before sending. Learn more about the BlueCard Program.
Blue Shield of California
       P.O. Box 272630
       Chico, CA 95927-2630
Phone:(800) 622-0632

CalPERS (California Public Employees Retirement System)

Blue Shield of California, CalPERS
       P.O. Box 272540
       Chico, CA 95927-2540
Phone:(800) 541-6652

Federal Employee Program (FEP)

(Subscriber ID number begins with the letter "R.")
Blue Shield of California, FEP
       P.O. Box 272510
       Chico, CA 95927-2510
Phone:(800) 824-8839

Short-term claims for Blue Shield Life & Health Insurance Company

Blue Shield Life & Health Insurance Company
       P.O. Box 9000
       London, KY 40742
Phone:(866) 510-8778

Blue Shield Medicare Advantage

Blue Shield Medicare Advantage Plan
       P.O. Box 272640
       Chico, Ca 95927-2640
Phone:(800) 541-6652
Fax: (818) 228-5014

Blue Shield of California Promise Health Plan Medicare, Medi-Cal and Cal MediConnect

Blue Shield of California Promise Health Plan
       P.O. Box 272660
       Chico, CA 95926

All other Blue Shield plans

Blue Shield of California
       P.O. Box 272540
       Chico, CA 95927-2540
Phone:(800) 541-6652

Where to send claims for foundations for medical care

When the name of a medical foundation appears on a subscriber's identification card, the benefits for that subscriber are administered by that foundation. Forward all claims to that foundation for payment. Listed below, by county, are the addresses of medical foundations with which Blue Shield is affiliated.

Foundation for Medical Care of Tulare & Kings Counties, Inc.

Foundation for Medical Care of Tulare & Kings Counties
       3335 South Fairway
       Visalia, CA 93277
Phone:(800) 662-5502
Phone:(559) 734-1321
Fax: (559) 734-3828

Foundation for Medical Care of Mendocino-Lake Counties

Foundation for Medical Care of Mendocino-Lake Counties
       620 S. Dora St., Suite 201
       Ukiah CA 95482-5482
Phone:(707) 462-7607

Misdirected claims for HMO plan members

Claims for capitated services provided to a Blue Shield HMO member that are erroneously sent to Blue Shield for processing/payment will be forwarded to the appropriate capitated provider within 10 working days of the receipt.

Additionally, Blue Shield will send an Explanation of Benefits (EOB) to the billing provider as notification that the claim was forwarded to the appropriate capitated provider.

Claims for non-capitated services provided to a Blue Shield HMO member that are erroneously submitted to the capitated IPA or Medical Group for processing are required to be forwarded by the capitated IPA or Medical Group to Blue Shield within 10 working days.

How do I submit a claim to Fepblue?

You can also call 1-800-624-5060 for more information, claim forms and customer service assistance. The claim form provides detailed instructions for submission of the form and should be mailed to: Service Benefit Plan Retail Pharmacy Program, P.O. Box 52057, Phoenix, AZ 85072-2057.

Is BCBS the same as BCBS FEP?

The Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program® (FEP®), has been part of the Federal Employees Health Benefits (FEHB) Program since its inception in 1960.

What is the payer ID for Blue Cross Blue Shield Federal Employee Program?

Claims Submission: The Electronic Payor ID for BCBSTX is 84980.

What state is BCBS Federal Employee Program?

They are responsible for processing claims and providing customer service to our members. BCBSA corporate headquarters are located at 225 North Michigan Avenue, Chicago, Illinois 60601.