How can i contact facebook to unlock my account

  • You can recover your Facebook account in a browser or using the mobile app if you can't log into your account normally.
  • On a computer, find the problematic account using someone else's Facebook account and then follow the menu to choose to recover the account.
  • On an iPhone or Android, you can follow the forgot password link on the login page to recover the account.

Can't get into your Facebook account? There are a few reasons why this might happen, but if your account was hacked or if you just forgot your password, you can use Facebook's automated account recovery process to get back in. You'll need to have access to Facebook, though, such as through a friend or family member's account.

How to recover a Facebook account on a computer

1. Open Facebook in a browser and then find the profile page for the account you are trying to log into. You can do this by searching, but an easier option is to find the account in the Friends list.

2. Tap the three dots at the far right side of the page, in line with the tabs under the account name.

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How can i contact facebook to unlock my account

How can i contact facebook to unlock my account

3. In the dropdown menu, choose Find support or report profile.

How can i contact facebook to unlock my account
Choose Find support or report profile from the dropdown menu.Dave Johnson

4. Click Something Else.

5. Click Recover this account.

How can i contact facebook to unlock my account
If you choose to recover the account, Facebook will log you out of the current account.Dave Johnson

6. You'll be logged out of the current Facebook account and see the Find Your Account window.

7. Enter your email address or phone number associated with the account and click Search.

8. Choose how you want to get the code to reset your password, such as using your Google account or email address.

9. Follow the instructions to retrieve the code from your selected device, and then enter it to regain access to your account.

How to recover a Facebook account on a mobile device

Whether you are using an iPhone or Android device, the steps to recover your Facebook account are the same.

1. Start the Facebook app on your phone. If it's already logged into an account (but not the one you want to access), tap the three line menu, scroll to the bottom and tap Log Out.

How can i contact facebook to unlock my account
Log out of Facebook to recover a different account.Dave Johnson

2. On the Facebook app's login page, tap Forgot Password?

3. On the Find Your Account page, enter your phone number for the account.

4. When you see the account appear in the search results, tap it.

5. On the Log In page, tap Try Another Way.

6. On the Choose a Way to Log In page, if you need a password reset, tap Send code via Email and then Continue.

How can i contact facebook to unlock my account
Choose to receive a code and follow the steps to recover your account.Dave Johnson

7. Follow the instructions to enter the code and regain access to the account.

Notice: This is NOT Facebook. Please, DO NOT submit personally identifiable information or your comment will not get posted. We cannot fix your problems—only provide possible solutions. If you are having trouble, try using Chrome with the following Facebook Help page and navigate using the links on the left:
Report a Problem | Facebook Help Center

How can i contact facebook to unlock my account

To protect its billions of user accounts and the large numbers of data uploads to the site each day, Facebook takes the security of its platform seriously. By constantly monitoring user accounts, it can quickly spot suspicious behavior. With that in mind, have you seen a “Your Account is Temporarily Locked” error message when trying to sign in? If so, you may have received it in error due to Facebook’s stringent precautions.

This article explains why Facebook temporarily locks accounts, how to unlock them, and how to prevent it from happening again.

Facebook Account Temporarily Locked Due To Suspicious Activity

Entering your Facebook credentials on a website posing as Facebook or logging into Facebook via a third-party tool is deemed “suspicious activity.” For either of those reasons, Facebook will temporarily lock your account and request you verify yourself as the account owner as a security precaution.

How can i contact facebook to unlock my account

Facebook Account Temporarily Locked for Security Reasons

Facebook takes the security of user accounts seriously. When it suspects an account is compromised, it will lock the account until there’s confirmation that the owner is accessing the account. Actions that appear suspicious to Facebook include:

  • Sending too many friend requests or messages.
  • Using automated software and bots.
  • A sudden increase in posting frequency.
  • Having a fake account, using a fake name, or impersonating someone (debatable).
  • Spam advertising.
  • Joining too many groups in a short space of time.
  • Requesting too many recoveries or authentication codes.
  • Any activities that violate their Community Standards or Terms.

Facebook Account Temporarily Locked Due to Unfamiliar Location

One of Facebook’s main security features is to monitor the IP address and device logins. If the company detects a login attempt from an unfamiliar source, Facebook will lock the account. It will result in the following error message: “We’ve locked your account because someone recently tried to log in from an unfamiliar location.”

If you’re using a different phone than you usually do or the company detects an unusual IP address, Facebook will note your location as being unfamiliar. These security features may lead to your account being locked even in legitimate circumstances.

How can i contact facebook to unlock my account

There are a few ways you can arrange to have your account unlocked:

“Report a Login Issue” Form

When your account is locked, asking Facebook for help via their Report a login issue is a great place to start.

Include a detailed description of the problem, and any methods you’ve tried to resolve it and provide a contact email address. To help Facebook investigate the situation, include a screenshot of the error message you receive. When you submit the form, it will take anywhere between 1–10 business days for someone from Facebook to respond.

How can i contact facebook to unlock my account

“Security Checks Preventing Login” Form

If you’re unable to sign in to your account due to security checks and haven’t received the security code to unlock your account, use the Security checks preventing login form.

Here you’ll also need to explain the problem you’re facing and provide an email address where the company can reach you. Be sure to mention that you’re not receiving the security code if that’s the case.

How can i contact facebook to unlock my account

Verify Your Identity With Facebook

Another helpful form is the Confirm your identity with Facebook.

This form allows you to pass the verification check to prove you are the account holder.

You’ll need to attach a photo ID, such as your driver’s license or passport, along with your phone number or login email.

Facebook warns that they can store your ID for up to one year. However, you can change this to 30 days only via your Identity Confirmation Settings.

Wait for Facebook to get back to you after submitting the form.

How can i contact facebook to unlock my account

In closing, Facebook has strict measures to protect the security of user accounts. Facebook may temporarily lock the account when any out-of-the-ordinary activity is spotted, such as accessing it from an unfamiliar location, sending out an unusual number of posts, or using automated software.

Facebook realizes that not all cases are fraudulent. For that reason, the account is quickly unlocked once they’re satisfied that you’re the genuine account holder, which you can do using the above processes.

Facebook Temporarily Locked FAQs

How do I stop my Facebook account from getting locked?

Consider the following to help prevent Facebook from temporarily locking your account:

• Verify your phone number, email address, and identity. Verifying your details lets Facebook know that you are a genuine user and not trying to impersonate anyone. You can include additional information like the college you attended if you wish.

• Use strong passwords. A strong password means less of a chance of someone guessing your password. Long passwords require more time to crack.

• A naturally aged account. Unfortunately for new Facebook users, in the eyes of Facebook, your account is less trustworthy, as spammers typically use new fake accounts to spam users. Therefore, a new profile is more likely to be blocked than an established one with many friends.

How long is a temporary facebook lock?

A temporary Facebook lock usually lasts for 24 to 48 hours. Your account will unlock as soon as you complete the instructions. If you haven’t received the security code or experienced any other problem, contact Facebook.

What is the difference between a Facebook ban and a locked account?

As stated previously, Facebook takes measures to secure your account and others. While Facebook might lock your account to protect it if you’ve been hacked or have suspicious logins, the company will ban users who violate the terms of service.

The former means you’ve had suspicious activity, and it is possible to unlock your account. The latter means you’ve posted or communicated something the company deems harmful to other users, and, therefore, may not permit the option to get your account back.

Notice: This is NOT Facebook. Please, DO NOT submit personally identifiable information or your comment will not get posted. We cannot fix your problems—only provide possible solutions. If you are having trouble, try using Chrome on the following Facebook Help page and navigate using the links on the left:
Report a Problem | Facebook Help Center

Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way.

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How do I contact Facebook when my account is locked?

From a computer, go to the profile of the account you'd like to recover..
Click below the cover photo..
Select Find support or report profile..
Choose Something Else, then click Next..
Click Recover this account and follow the steps..

How long does it take for Facebook to unlock your account?

After you complete a security check, you'll have to wait 24 hours to log into your Facebook account. During this time, your account will still be visible to your friends on Facebook, but you won't be able to access it.

How do I contact Facebook support?

On the desktop site, look up at the top right corner of the screen. There, you'll see a downward-facing arrow — click it and select "Help & support" from the dropdown menu. From there, you can select "Help Centre," "Support Inbox," or "Report a problem."

How can I unblock my Facebook account?

Updated mobile browser experience.
Tap in the top right of Facebook..
Scroll down and tap Settings..
Scroll down to Privacy and tap Blocking..
Tap Unblock next to the profile you want to unblock..
Tap Unblock to confirm that you'd like to unblock the profile..