February 25th, 2022 Show A misplaced, stolen, or damaged phone can put a damper on any day. Luckily, the powerful Find My™ feature on your iPhone® offers a convenient way to keep track of your device, secure it, and even remotely erase data. Follow along as Asurion Experts share how to turn on and off Find My iPhone. Important to note: If your phone needs repair or replacement and is covered by insurance—such as the Asurion mobile protection plan—you need to follow the steps for how to deactivate Find My iPhone closely before returning your device. How to turn on Find My iPhoneWhen turned on, Find My helps you track down your iPhone if it goes missing—even when it's offline—and gives you the option to lock or erase your device to keep your information safe. Now that you understand how it works, here's how to turn it on:
For more steps to take if your device is misplaced, read our guide to finding your lost or stolen iPhone. There's also a tool called Activation Lock, which prevents people from accessing your device or deleting your data, so long as they don't have your Apple ID and Apple ID password. Activation Lock is automatically turned on when you enable Find My. How to turn off Find My iPhoneThere are a few reasons to turn off Find My iPhone: if you want to keep your location private, if you're selling or giving your iPhone away, or if you’ve filed a claim and you’re sending it in for repair or replacement by your phone insurance provider. There are a few options to do so—choose the one that works best for you. If you still have your phone and it's functional: How to turn off Find My on your iPhoneThe Find My app makes it easy. Just follow these steps:
If you no longer have your iPhone or it's unusable: If you sent your device to your phone insurance provider without turning off Find My iPhone first or if your phone is unusable, it's OK. You can still remotely turn off Find My and erase your iPhone. How to remotely turn off Find My and remotely erase your iPhone
This will erase all content from your device, but you can restore an iPhone backup after your device has been repaired or replaced. Protect your phoneFor more than 25 years, Asurion has helped 300 million customers protect, connect, and enjoy the tech they love most. And smartphones are no exception. Your life is on your device, make sure it’s protected. Learn more about Asurion phone insurance plans today. *The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.* When tech breaks, we fix it No matter the issue, our experts can repair your broken device fast. Make an appointment or visit your local store today. Schedule a repair How do I activate the Find My Phone?Open your device's Settings app.. Tap Security Find My Device. If you don't see "Security," tap Security & location or Google. Security.. Make sure Find My Device is turned on.. How do you check if Find My iPhone is on?Go to http://www.icloud.com on your computer. Sign on to Find My iPhone. If you turned on Find My iPhone on the device, you will see the device listed there.
Why can't I turn on Find My iPhone?Ensure iCloud and Find My iPhone Are Enabled
Your iPhone needs to be logged in to an Apple account for Find My iPhone to work. It's also vital that the iCloud and Find My iPhone toggles are enabled for the feature to work.
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