This article explains how you can troubleshoot when the iPhone’s voicemail to text transcription feature stops working. Apple’s voicemail feature is called Visual Voicemail. One of the essential Visual Voicemail feature is the transcription service. Listening to your voicemails may not be the best option for you. For example, you may be in a crowded room. Sometimes, reading is the best option. A lot of users
find this feature very useful because it lets you read your voicemails instead of listening. This is done by converting audio voicemail messages into text format. This means that your iPhone will transcribe your voicemail messages. Sometimes you may notice that your iPhone’s transcription is not working as expected. Sometimes it may take a lot of time. And sometimes transcription may not show up and you may not see some or all of your voicemails when you want to view a transcribed
voice message. Are you having issues seeing the voicemail transcription? This article explains how you can fix it. There are no settings for this feature. There is no “on/off” settings. Voicemail transcription is supposed to work automatically. You just need to tap on one of your voicemails in the Phone app. To see your voicemails, open the Phone app, then tap the Voicemail tab. See this article if you are having issues with Voicemail. Please also note that Siri is an integral part of this feature. And lastly, this is a beta feature meaning it is going to evolve. How to fix voicemail to text transcriptionPlease make sure that you follow these instructions in order. Test between steps to check if your issue is resolved. See also: Voicemail is full? Transcription requirements:
How to troubleshoot:
If you are still having issues, you may want to contact Apple or your carrier. Issues with your carrier or account might cause this problem. Apple offers different support options:
See also: How you can delete your voicemails Dr. Serhat Kurt worked as a Senior Technology Director. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. Here is his LinkedIn profile. Post navigationHow do I enable voicemail transcription?Voicemail Transcription is enabled using the Voice Manager.. Log into the Voice Manager.. Go to Settings.. Go to Messages Settings.. Turn Messaging On.. Turn Transcription On.. Once Transcription is turned on, your voicemails will be transcribed as text. To access your messages, select Messages in the Voice Manager.. Why do I not have voicemail transcription on my iPhone?Siri plays an important role in voicemail transcriptions. Therefore, your voicemail transcription may not be working due to Siri being turned off on your iPhone. Even if Siri is turned on, you can reset the feature.
How do I get visual voicemail on my iPhone?Visual Voicemail works with iOS 8 and later versions.. Access the Telephone app, select the Voicemail tab and tap Configure now.. Select a password for your voicemail and tap Done.. Confirm your password by re-entering it and tap Done.. |