How to recover your yahoo email password

A mobile phone number or secondary email address is required

Updated on April 11, 2021

What to Know

  • Reset your password, or create a new Yahoo Mail account.
  • To reset, select Forgot password and verify your identity via a different email address ortext. Enter a new password.
  • No secondary email address or mobile number? Go to Yahoo Help for alternative verification methods.

This article explains how to reset your Yahoo email password on the desktop.

How to Reset Your Yahoo Email Password

To reset your Yahoo Mail password, go to the Sign-In Helper page and complete the verification process that works best for you.

  1. Select Forgot password at the bottom of the sign-in page.

  2. Select how you want to verify your account: via text, Gmail, or email.

  3. If you chose the text option, enter your phone number and select Submit to receive a code. If you picked the email option, continue to the next step. If you chose Gmail, follow the prompts to log in to your Gmail account.

  4. Locate the verification code from the text or email, and enter it on Yahoo's site.

  5. Follow any other on-screen prompts.

Once you have successfully recovered access to your account, change the Yahoo Mail password to whatever you like (and will remember); it is best to use a strong email password.

If You Don't Have a Mobile Phone or Secondary Email Address

If you don't have access to either a secondary email address or phone number, you can't recover access to your Yahoo Mail account through the automated process.

Your next step is to seek help from Yahoo Help. Yahoo support may ask for information to verify your identity, such as contacts in your Yahoo Mail address book.

If you are unable to access your Yahoo Mail account using a mobile phone number, a secondary email address, Gmail, or Yahoo help, you might have to abandon your old Yahoo Mail account and create a new one.

Thanks for letting us know!

Get the Latest Tech News Delivered Every Day

Subscribe

Download Article

Download Article

Having trouble getting into your Yahoo Mail account? As long as you have a backup email address or recovery phone number, recovering your Yahoo Mail account will be quick and easy. We'll show you how to restore access to your Yahoo Mail account, even if you no longer remember your password.

Steps

  1. How to recover your yahoo email password

    1

    Go to https://login.yahoo.com/forgot in a web browser. This website will help you recover your Yahoo account by sending a confirmation code to your backup email address or phone number.[1]

    • You must have access to your recovery email address or phone number to restore your account. If there's no way for you to access those accounts, you can speak with someone from Yahoo's support team for a small fee.[2] To do so, go to https://help.yahoo.com/kb/account and click Speak with a live agent near the top-right corner of the page.
    • If you haven't signed into your account in over 12 months, your account may have been permanently deleted from Yahoo's server.

  2. How to recover your yahoo email password

    2

    Enter your Yahoo email address and click Continue. If you don't remember your Yahoo email address, enter your recovery phone number or email address.

    Advertisement

  3. How to recover your yahoo email password

    3

    Review your backup address or phone number. The address or phone number will be partially displayed. If you have access to the address or phone number, click Yes, Send me a verification code. If not, click I don't have access to display another option.

    • If you don't have access to any of the backup options, you'll see a message that says "Uh-oh… Looks like we can't recovery your account online." To try again with a different possible email or phone number, click Start Over.
    • If verifying a phone number, you may be asked to enter two of the missing digits to confirm the number is yours. If so, enter the correct digits in the blue underlined section and click Submit.

  4. How to recover your yahoo email password

    4

    Find the verification code in the message from Yahoo. If you selected an email message for recovery, open that address's inbox, then open the message from Yahoo. If you entered a phone number, you'll receive a text message with the code.

    • If you don't see a message from Yahoo in your email inbox, it may be in your Spam or Junk folder.

  5. How to recover your yahoo email password

    5

    Enter the verification code and click Continue. At this point, your account is recovered. Since you don't have access to your old password, you'll be given the opportunity to create a new one now.

  6. How to recover your yahoo email password

    6

    Click Create a new password.

  7. How to recover your yahoo email password

    7

    Type your new password on both lines. Make sure you type it exactly the same both times.

  8. How to recover your yahoo email password

    8

    Click Continue. You are now logged into your account with your new password.

    • Once you sign back in, you'll have the option to edit your recovery options. You can add additional recovery accounts or remove ones you no longer have access to by following the on-screen instructions.

  9. Advertisement

Add New Question

  • Question

    How do I get my account back if I deleted it?

    How to recover your yahoo email password

    After 90 days, you can make a new one. Or else, contact Yahoo for support.

  • Question

    My phone number is not receiving my account key, and because of that I can't login to my Yahoo account, what can I do?

    How to recover your yahoo email password

    Make sure that Yahoo's number is not blocked on your phone, you can also try to Contact Yahoo.

  • Question

    How can I add a new phone number to my Yahoo ID?

    How to recover your yahoo email password

See more answers

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Submit

Advertisement

  • Once an account is marked for deletion, you can't cancel the deactivation process.

    As a small thank you, we’d like to offer you a $30 gift card (valid at GoNift.com). Use it to try out great new products and services nationwide without paying full price—wine, food delivery, clothing and more. Enjoy!

  • You can sign into an account you deactivated for 90 days after deactivating it.

    As a small thank you, we’d like to offer you a $30 gift card (valid at GoNift.com). Use it to try out great new products and services nationwide without paying full price—wine, food delivery, clothing and more. Enjoy!

Thanks for submitting a tip for review!

Advertisement

About This Article

Article SummaryX

1. Go to https://login.yahoo.com/forgot.
2. Enter your email address.
3. Click Continue.
4. Select a verification method.
5. Enter the code and click Continue.
6. Reset your password.

Did this summary help you?

Thanks to all authors for creating a page that has been read 725,185 times.

Is this article up to date?

How can I recover my Yahoo email password without phone number and recovery?

All you need to do is: Go to the Yahoo Login page and enter your email address. Entering Email Address. Click on “Next” and then while it asks you for your password, click on the “I Forgot My Password” option.

How do I find my email password if I forgot it?

Gmail's Standard Recovery Procedure Head to the Gmail sign-in page and click the “Forgot Password” link. Enter the last password you remember. If you can't remember one, click “Try a different question.” Enter the secondary email address you used when you set up your Gmail account to get a password reset email.