Navy federal credit union mortgage department phone number

General Mail and Deliveries

Delivery/Express Mail Addresses820 Follin Lane SE
Vienna, VA 22180-4907
General CorrespondencePO Box 3000
Merrifield, VA 22119-3000

Credit and Debit Cards

Visa Credit Card DisputesPO Box 3503
Merrifield, VA 22119-3501
Visa® PaymentsPO Box 3500
Merrifield, VA 22119-3500
Mastercard® PaymentsPO Box 3500
Merrifield, VA 22119-3500
Credit Bureau Disputes
PO Box 3700
Merrifield, VA 22119-3700
Visa Debit Card DisputesPO Box 23603
Merrifield, VA 22119-3603
American Express® PaymentsPO Box 3500
Merrifield, VA 22119-3500
Debit Card ServicesPO Box 23603
Merrifield, VA 22119-3603

Loans

Loan PaymentsPO Box 3100
Merrifield, VA 22119-3100
Vehicle/Boat/Airplane Title

PO Box 25109
Lehigh Valley, PA 18002-5109

For FedEx, UPS or other express courier delivery, please send to:

Navy Federal Credit Union c/o BOS
Attn: Title Processing Department
1530 Valley Center Parkway, Suite 200
Bethlehem, PA 18017-2266

Mortgage Servicing Error Resolution and Information Request**PO Box 3302
Merrifield, VA 22119-3302
Insurance Checks for Loan Payoffs or Navy Federal EndorsementPO Box 3105 
Merrifield, VA 22119-3105
Student Loan Payments
Note: Include loan number & invoice # on the memo line of the check
P.O. Box 824575 
Philadelphia, PA 19182-4575

Mortgages and Equity

Mortgage/Equity PaymentsPO Box 3300
Merrifield, VA 22119-3300
Mortgage Servicing Error Resolution and Information Request**PO Box 3302
Merrifield, VA 22119-3302

Other Areas of Interest

Deposits/PurchasesPO Box 3100
Merrifield, VA 22119-3100
Power of Attorney FormsAttn: RS Power of Attorney
PO Box 36460
Pensacola, FL 32526-6460
Business SolutionsPO Box 38000
Merrifield, VA 22119-3801
Employment
PO Box 3400
Merrifield, VA 22119-3400

**Under Regulation X of the Real Estate Settlement Procedures Act (RESPA), borrowers have the right to resolve errors or request information about their mortgage accounts in writing. Error notices or information requests written on your loan payment coupon or other payment medium provided to you by us will not be accepted. Your written notice of error or information request must include your name, account number and explanation of the error or reason for the request. Any written notice or request you wish to submit must be sent to this address.

Features:

  • Affordable monthly payments
  • $250 to $50,000 loan amounts

Tiered Rates for the Debt Consolidation Loan

TermsAPR1
Up to 36 mos.7.49-18.00%
37 to 60 mos.14.79-18.00%

Features:

  • Fully secured by your Navy Federal savings account
  • Savings continue to earn dividends and become available to you as the loan is paid off
  • Extended terms of 61 to 180 months available for certain loan purposes,3 subject to loan amount minimums4

Tiered Rates for the Savings Secured Loan

TermsAPR5
61 to 180 mos.Share rate + 3.00%
Up to 60 mos.Share rate + 2.00%

Features:

  • Loan amount cannot exceed the certificate balance
  • Loan term must be equal to or less than the certificate term

Tiered Rates for the Certificate Secured Loan

TermsAPR6
Up to 60 mos.Certificate rate + 2.00%

Navy federal credit union mortgage department phone number

  • How much you want to borrow for your loan
  • How long you'd like to finance your loan 
  • Current employment and income (including your employer's name and contact information) 
  • Your contact information, including phone number and email (If you'd like your loan documents sent to an address other than your address of record or to a Navy Federal branch, please call 1-888-842-6328) 
  • Information about your co-applicant, if applicable (date of birth, address, phone number, email, income, employer's name and phone number, Social Security Number, NFCU Access Number)

Business Loans

Own a small business and need money to strengthen or expand it? Our secured business loans can help you cover equipment, vehicles or real estate.

Learn More about Business Loans

Low Rates

Our personal loan rates are competitively low so your payments can be affordable. 

Digital Account Management

Our simple online application and digital banking* options make it easy to manage your personal loan. 

Member Benefits 

Navy Federal members receive exclusive benefits and support. 

How Personal Loans Work

  • Navy federal credit union mortgage department phone number

    It’s easy to apply online, and only takes a few minutes. 

  • Navy federal credit union mortgage department phone number

    After approval, you can electronically sign your loan to save time—and paper.

  • Navy federal credit union mortgage department phone number

    Your funds will be automatically deposited into your account in as little as 24 hours.

1

Rates are based on creditworthiness, so your rate may change. Personal Loan rates range from 7.49% to 18.00% APR.
Payment Example: A loan amount of $5,000 for 36 months has a payment range from $156 to $183 and finance charge range from $623 to $1,598.

2

Rates are based on creditworthiness, so your rate may change. Home Improvement Loan rates range from 7.49% to 18.00% APR.
Payment Example: A loan amount of $5,000 for 36 months has a payment range from $156 to $183 and finance charge range from $623 to $1,598.

3

Permissible loan purposes for extended term loans include home improvements and the purchase of land, airplanes, fully self-contained recreational vehicles, and boats.  Terms may apply. Call or visit a branch for additional information. 

4

In general, the following minimum loan amounts are required for extended term loans: $25,000 for loan terms of 61 to 84 months; $30,000 for loan terms of 85 to 180 months.  Certain loan purposes may require higher minimum loan amounts.  Call or visit a branch for additional information.

5

Savings Secured Loan Payment Example: Share rate plus 2.00%. Loan amount of $3,000 at 2.25% APR for 36 months has a payment of $86.

6

Certificate Secured Loan Payment Example: Certificate rate plus 2.00%. Loan amount of $3,000 at 4.05% APR for 60 months has a payment of $56.

Is it hard to get a Navy Federal mortgage?

Navy Federal Credit Union generally follows Fannie Mae's underwriting guidelines for conventional mortgages. That means you'll typically need a credit score of 620 or better, a down payment of at least 5 percent and a debt-to-income ratio (DTI) of no more than 43 percent.

How do I find my mortgage statement Navy Federal?

You can find your 1098 Mortgage Interest Statement for 2021 in the 1098 Statements section of online banking. Follow these steps to access it: Click Statements on the top right of the page. Click the arrow to expand your mortgage or equity statements.

What is Navy Federal phone number?

1 (888) 842-6328Navy Federal Credit Union / Customer servicenull

How do I talk to a real person at Navy Federal?

Connect with us 24/7 at 1-888-842-6328. Feel free to contact us by secure message, in person or by chat, social media or mail as well.