Replacement vinyl hot tub cover skin

1.0 out of 5 stars Low Quality, Seller Does Not Warranty- DO NOT BUY
Reviewed in the United States on November 26, 2019

After only 3 WEEKS on my spa, the cover has begun to tear and stitching is loosening in multiple places as seen in the pictures. I notified the company and they informed me they would look into it. After 10 days of not hearing back, I reached out to them to see how this is handled under the 5-YEAR WARRANTY. Here is their response:"After a thorough review with our supervisor and production team, we have all agreed that this does not happen in the early stages of a cover being manufactured since the skirts are only for covering the spa and they do not get any other use, also, this add on the cover if you think about it, it doesn't serve any other purpose - the skirt covers the spa - there shouldn't be any rip in this section. Stitching is still intact.We are sorry to inform you but the Vinyl replacement has been Denied under Warranty as this is not a Fail due to Workmanship or Manufacturing Defect."So now, 12 days after their denial and commitment to look into it again, no word.Bottom line, the company is a scam! They offer a 5-YEAR WARRANTY and will not cover defects almost from DAY 1. As the stitching continues to loosen, tears become larger, water begins to penetrate, this will be useless garbage within a matter of months.Save your money and shop elsewhere.

We’ve got you covered.

Here’s why: The USA-made product is stronger, safer, more efficient, and more long-lasting than vinyl covers. Why? The Smartop is the product of years of intense engineering and design work. It will revolutionize the way you use your hot tub.

Strong. Impermeable, interlocking ribbed polymer panels are supported with aluminum to hold up to 800 pounds and shed water so it doesn’t reach the insulating foam. Withstands the harshest weather conditions with no treatment at all. Guaranteed to support a St. Bernard as well as snow and ice buildup in the worst of winters.

Replacement. Never. The materials used to construct Smartop are superior to vinyl covers, which require replacement in as little as three (3) years.  Smartop is designed to outlast the life of the spa.

Safe. A combination padlock for the Steel Cable Cover Lock System coupled with steel cable keeps everybody out of the tub except those you want. Smartop users treasure the peace of mind for their family’s safety, for vacation homes and rental cabins.

Easy. An Integrated Hydraulic Cover Lifter makes opening the spa effortless. Simply fold and enter. Climb in & fold back as you enter. So light & easy on your back & arms. You won’t miss that old vinyl cover that weighs 300lbs. You’ll use your hot tub more often with Smartop.

Economical. One of Smartop’s superior features over vinyl covers is its ability to maintain optimal heat retention throughout its life cycle due to its zero-water retention design. In addition to keeping water out, the Smartop has a Thermal Super Seal Gasket that prevents heat loss.

Beautiful.The advanced technology Smartop comes in Walnut/Teak, Redwood, Brown, Cordovan, Espresso, Portobello, Coastal Gray, or Black. You’ll find a color to match or complement your hot tub landscape.

Upkeep. A snap. Cleaning has never been so easy. Spray with a non-abrasive household cleaner and wipe off. The only cleaning needed is to remove dust or tree debris. Retains its good looks for years.

Your Hot Spring Spaexperience can’t be topped. But your Hot Spring Spacan be covered with the best hot tub cover.

Watch this short video. 

Then come see the Smartop for yourself in all of our Olympic Hot Tub stores for yourself.

You’ll want one!

As the Romans said it, Sanum per Aqua. Health through Water.

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