United healthcare otc card customer service number

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Please note, we are currently experiencing high call volume. Our member website for your plan may be able to help. Select the “Member Portals” button above to find the web site that supports your plan.

If you're looking for product support online, the Member Portals page has links to web portals for many of the products available on UHOne.com. Once registered on the member portal, you can

  • Check benefits
  • Review claims
  • View bill and payment history
  • Send secure messages (exclusive to MyUHOne.com portal)
  • And more!

If you still have questions, call 1-800-657-8205 during our customer service hours. Trained customer service professionals are ready to answer your questions and help you meet your needs.

Provider Relations Physician and Hospital Advocate Team
[email protected]

Network Management
Phoenix
1 East Washington St.
Suite 1700
Phoenix, AZ 85004

Tucson
6245 E. Broadway Blvd.
Suite 600
Tucson, AZ 85711

UnitedHealthcare Community Plan
1 East Washington
Suite 900
Phoenix, AZ 85004

Claims & medical records
P.O. Box 5290
Kingston, NY 12402-5290

Behavioral health
P.O. Box 30760
Salt Lake City, UT 84130-0760

ACC/DD/Dual Complete
800-445-1638

Dual Complete® (HMO D-SNP)
Attn: Provider claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364

General claim disputes
P.O. Box 31364
Salt Lake City, UT 84131-0364

HMO-SNP Part D only
Attn: CA124-0197
P.O. Box 61063
Cypress, CA 90630

Health plan support
All Savers® Health Plan
800-291-2634

Individual Exchange plans
888-478-4760

Medicare Advantage Plans
800-746-7405

Community plan
800-445-1638

It seems like the prices of everything just keep going up these days. But it’s people on a limited income who really feel the squeeze. Even paying for necessities like food, over-the-counter (OTC) health care products, heat and electricity can be a challenge. So, for those who have both Medicaid and Medicare, a dual health plan can provide welcome relief.

Dual health plans are for people who are dually eligible for both Medicare and Medicaid. Dual health plans include many extra benefits that can make life easier for low-income individuals. A monthly credit to spend on healthy food, OTC products and utility bills is just one example. See all the other benefits dual health plans may offer.*