AHCCCS Complete Care (ACC) / Developmental Disabilities (DD) / Long Term Care (LTC) / Dual Complete One (HMO-SNP) Medicaid Contact InformationACC/DD/Dual Complete One Provider Call Center Show
1-800-445-1638, available from 8:00 a.m. - 5:00 p.m. Arizona Time LTC Provider Call Center 1-800-293-3740, available from 8:00 a.m.- 5:00 p.m. Arizona Time Arizona Provider Relations Physician & Hospital Advocate Team Email: for claims issues Arizona Therapy Provider Resolution Team Email: for claims issues Mailing Address UnitedHealthcare Community Plan Claims & Medical Records Mailing Address UnitedHealthcare Community Plan Behavioral Health Claims & Medical Records Mailing Address United Behavioral Health Provider Claim Disputes Mailing Address UnitedHealthcare Community Plan UnitedHealthcare Dual Complete One (HMO-SNP) Provider Claim Disputes Mailing Address UnitedHealthcare Dual Complete UnitedHealthcare Dual Complete One (HMO-SNP) Part C Member Appeals and Grievance Department Attn: CA124-0187 UnitedHealthcare Dual Complete One (HMO-SNP) Part D Member Appeals and Grievance Department Attn: CA124-0197 Provider Service Voice Portal: 877-842-3210Looking for a different phone number or email address? Start by making a selection below. Health Plans Support by StateFind specific phone numbers, mailing addresses and contact information by state. Technical AssistanceSupport is available for help with using websites, electronic transactions and applications. Network ContactYour local network management contact is available to answer questions about working with us. Need Help Accessing Tools on UnitedHealthcare Provider Portal?If you can't access specific tools once you've signed in to UnitedHealthcare Provider Portal, please contact your portal Password Owner/Primary Administrator using the UnitedHealthcare Manage by Account tool on the UnitedHealthcare Provider Portal. Are You a Member Looking for Help?If you are a member covered by a UnitedHealthcare insurance plan and you are looking to verify your benefits, view your claims, find a provider or talk to a nurse, visit myuhc.com or call the customer service phone number located on the back of your member insurance ID card. Accessibility Contact InformationWe are committed to ensuring that our website and mobile applications are accessible to individuals with disabilities. If you need assistance using our website or mobile application, or assistance with a PDF, we can help you. Please call us toll-free at 1-844-386-7491, TTY 711. If you need assistance using our website or mobile application, or assistance with a document on the website or application, we can help you. Please call us toll-free at 1-866-842-3278. Reporting Fraud, Waste or Abuse to UsWhen you report a situation that could be considered fraud, you’re doing your part to help save money for the health care system and prevent personal loss for others. If you suspect another provider or member has committed fraud, waste or abuse, you have a responsibility and a right to report it. Taking action and making a report is an important first step. After your report is made,
we will work to detect, correct and prevent fraud, waste, and abuse in the health care system. Call us at 1-844-359-7736 or visit uhc.com/fraud to report any issues or concerns. Skip to main content
Sign in or register for your health plan member accountWhen you sign in to your health plan account, you’ll find easier ways to view and manage the details of your plan. Set up your account and use your personalized member site to find network doctors, estimate costs, view and pay claims and more. Choose your health plan type to sign inMembers with health plans through workFor assistance with password resets, change requests and technical issues, call 1-877-844-4999 / TTY 711 all day, every day. Medicare membersAARP Medicare and UnitedHealthcare Medicare members For assistance with password resets, change requests and technical issues, call 1-800-721-0627 / TTY 711 7 a.m. – 10 p.m. CST, 7 days a week. UnitedHealthcare Group Medicare (Group Retiree) members For assistance with password resets, change requests and technical issues, please call the number on your member ID card. Medicaid membersUnitedHealthcare Individual Exchange membersUnitedHealthcare / Golden Rule Insurance Company members (formerly UnitedHealthOne)Members with the following plans:
Members with the following plans:
Dental plan ID card and claims information is available on myuhc.com Vision plan claims information (no ID card needed) is available at myuhcvision.com UnitedHealthcare Oxford membersUnitedHealthcare student plan membersExpatriate (global) membersUnitedHealthcare ProvidersSign in to compete the following tasks and more. Employer groupsSign in to Employer eServices for easy-to-use benefits management tools, including:
Employer groups are automatically registered for an account when your plan is activated. If you're a broker, you can work with your account management team to register for an account. Brokers and consultantsQuotes for groups 2-50Sign in to access United eServices, a comprehensive resource center for brokers that includes:
Quotes for individual insurance productsSign
in for quotes on UnitedHealthcare plans for individuals, including:
Support for Medicare agentsSign in for information and service that gives Medicare agents access to:
How do I check my AHCCCS status?Phone Verifications: Maricopa County: 602-417-7200. Outside of Maricopa County, within Arizona: 1-800-331-5090.
Does AHCCCS cover gym membership?AHCCCS CARE Account fund purchases are limited to non-covered services. At this time, approved services include: dental, vision care, nutritional counseling, recognized weight loss programs, chiropractic care, gym membership and sunscreen.
Is AHCCCS Medicare or Medicaid?AHCCCS is Arizona's State Medicaid Program. AHCCCS Members who also have Medicare are called Dual Eligible Members. Being enrolled in the same health plan for Medicare and Medicaid is called “alignment.”
Can you have Medicare and UnitedHealthcare at the same time?Today, about 60 million people are covered by Medicare, and 20% (12 million) of them are “dual-eligible,” qualifying for both Medicare and Medicaid. If you are dual-eligible, there may be UnitedHealthcare Medicare plans in your area that work with your Medicaid benefits.
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Unitedhealthcare community plan member services phone number
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